Summit Apartments NYC NY 10017

l

lee smith

1-Star Review I rarely write reviews, but my experience at The Summit (222 E 44th Street) was so bad that I feel obligated to warn others. The building markets itself as a high-end luxury property, but what I experienced was the opposite. The biggest issue: bed bugs. I discovered them shortly after moving in, and dealing with it was an absolute nightmare. The management’s response was slow, dismissive, and unhelpful. Instead of taking immediate responsibility, the leasing office tried to deflect blame and dragged their feet on providing proper treatment. For the rent they charge, that level of negligence is unacceptable. To make matters worse, the leasing staff is extremely unresponsive and unprofessional. STEVE is the WORST customer facing rep I have ever felt with. Messages go unanswered for days, and when you do get a reply, it’s curt and unhelpful. They seem friendly when trying to get you to sign a lease, but once you’re in, you’re on your own. This building may look new and modern, but don’t be fooled—the lack of proper maintenance and poor management make it a stressful and unhealthy place to live. For the price, there are far better-managed luxury buildings in Midtown East.

k

kristiano

Good experience and wasn’t as packed. Takes a long time to go trough facial scanning which is useless and not needed. The photos that they take are not really good. The space itself is smart but could be a bit better arranged. VERY BRIGHT bring sunglasses!!

N

No One

I had anxiety and couldn't go up the elevator. There was an employee that gave us a private elevator to go up, and that was very much appreciated. If you have anxiety, talk to somebody, and they will help you. We didn't have to wait in the lines. The only thing is, is I was worried about the planes taking off and going back down the elevator. I will go back up it if I go back. ?