Bay Ridge Honda Service NY 11209

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Stanley Dahn Alton

I recently visited Bay Ridge Honda for an oil change, and I couldn’t be more pleased with the service I received. The staff was professional, respectful, and welcoming from the moment I arrived. They were clear about the process and took the time to answer all my questions. The service was completed within 70 minutes, and everything went smoothly. I really appreciated their honesty and the high level of care they provided. I highly recommend Bay Ridge Honda for anyone in need of reliable and efficient car maintenance. I’ll definitely be back for future services! Definitely A++++.

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M. C.

***Update***A few days after the safety recall was performed, I went and filled up my gas tank. I smelled a strong gas smell after I filled up and drove away. I figured I may have spilled some gas accidentally. F few more days pass and my “check fuel cap” light comes on. I adjust the cap, take it off and put back on and still, the light is still on. I finally bring to my mechanic and he does an evap “smoke” test and sees that there is an air leak coming from where Honda replaced my fuel pump. Apparently, they did not tighten the screw on cap holding the fuel pump assembly to the gas tank. I was charged $150.00 to have that fixed from my mechanic. I wish that Honda could’ve checked everything thoroughly before giving back a vehicle to a customer. Not very happy about that… Brought my Honda HR-V in for a safety recall at 10:00AM. The safety recall was to change out a fuel pump that may be defective. Didn't have to wait very long to drop off the vehicle and speak to the Honda service rep Li. He was very courteous and explained exactly what was going to happen, how long it would take and answered my questions clearly and detailed. I received a text of the inspection results which I was able to review before I came to pick up my car a few hours later.

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Kamala Roper

I went to Bayridge Honda for an oil change. I kept smelling an odor of fumes while in my car. I was about to get back on the highway when I noticed black liquid beneath my vehicle. I opened the bonnet and the oil cap was missing, oil everywhere over the engine ...a mess. I take my car to the dealership to ensure safety and reliability that work performance is paramount and customers get honesty in the deliverance of service for peace of mind. I am disappointed, hurt and left insecure with your service. I am not sure if my vehicle I left in your care all these years, will ever be the same again. I only drive Honda vehicles and has purchased numerous Hondas from Honda dealerships. I am lost for words in your actions as my safety and my family's safety was jeopardized.