O'Reilly Auto Parts IL 60609

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Pierre Thomas

Service rep hung up on me while u was trying to buy a battery. Happened today at 6:30 pm. He was rude and very disrespectful. Date of call 12/19/25. Attempted to call back and he didn’t answer. Please have a manager give me a call as I am someone with a commercial account that does business their often

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Cult leader Qveen

Called to see if they had brakes, was put on hold and talked to like I was stupid. Sergio needs to come back and literally get a handle on these men. They’re acting buck wild

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Lizette M

I will be contacting management on this employee. I am a business owner that shops here regularly. My Spanish speaking employee was sent here for pick up with $100 bill & he was told no change was available & called me. I do not speak Spanish, I was told no one there speaks English which is obviously a lie. I am not racist I have Mexican family members & employees. This establishment needs to know how this employee is effecting my business & there own with false information. This employee made this comment on Illinois vehicles auto sales page. This is not part of there job description nor did they buy a car from my establishment. This comment needs to be removed & this employee needs to be spoken to. I can just imagine the comments she’s made on all these small business owners that shop here regularly! I am sure this is not her first confrontation!