O'Reilly Auto Parts CT 06109

R

Rql

The service was normal. I hope they gave me the correct information using only my PIN number.

C

Christopher Berman

Well stocked, well laid out, every employee greeted me and offered assistance. Very knowledgeable and friendly.

K

K Lap

This was the second of three O'Reilly Auto Parts stores I went to. Someone fumbled, because I was supposed to be notified in about an hour when my in-stock order was ready to pick up. I went to this store in between two other location's visits. I called from the parking lots since I still hadn't received an email. Some clown picked up, asked a couple questions, and left me on hold for over 7 minutes. Since I was already in the parking lot, I went inside and continued to hold. This store is very busy. Finally, a girl named Adiya picked up while was standing at a distance, in front of her. She said, "Can I help you?" I said yes, in stereo (on the phone and in person). She seemed somewhat amused. Long story short, she was able to locate my steel line and get me out of there, despite the obstacles provided by others. If it were not for her efforts and attitude, I would have given this place only a star or two. I was left hanging in email limbo and left on eternal hold. Thanks Adiya, good job! At least they have someone here on their A game...