AutoZone Auto Parts NY 11207

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Michael Deen

OMG. I WAS ON THE PHONE FOR EXACTLY 55 MINS. ALMOST AN HOUR. FOR A MONDAY. OMG. THATS HORRIBLE. VERY HORRIBLE. THATS WAS A NIGHTMARE TO LOOK AT MY PHONE AND THAT ALMOST AN HOUR THAT I WAS ON HOLD. THATS TERRIBLE AND THAT NEEDS TO BE FIXED. THAN I HUNG UP, CALLED BACK AGAIN. SAME LADY PICKED UP JUST TO PUT ME BACK ON HOLD. AT LEAST THE AUTOZONE ON UTIA HAD ME ON HOLD FOR 30 MIN. THATS UNACCEPTABLE AND AS A PAYING CUSTOMER I EXPERT BETTER SERVICE OVER THE PHONE THAN IN PERSON. SMH. FIRE EVERY BODY THAT AT THAT LOCATION..... !!

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Terry israel

Robert was disrespectful, and making up his own rule . Trying to return something few minutes after buying it. Saying that I have to come back in order to return my items. Did not wanna give me his information in order to do a return.

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Bernadette Jones

Disrespectful older carribbean female Mgr. Short version of incident: I saw a customer with windshield wiper cleaner & suggested to him the Rainx brand its on sell buy 2 & it comes to like $12-$13 Mgr. Or older woman says that its not on sale! I i said I just bought it yesterday in east New York. Do you not have the same sale here? Gentleman buys the item. And it is still on sale. So I tell the manager or older, Caribbean woman that you should apologize. You see, I just helped you with sales. She got upset and told me I don't owe you nothing. Finally, someone comes to help me even though you guys did not have the item in stock. I went to another location but the lady talks so disrespectful and should not deal with customers.. How can I be wrong about anything? And I'm helping autozone with sales, and I'm not even an employee. She should have said thank you. Came in to purchase a Valve gasket cover