Chase Bank NY 10005

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Pei Yun Chung

It’s October 29, 2024, and I’m at the 28 Library St. Chase branch, just trying to get a five-year bank statement printed. Should be simple, right? Well, not so fast! They tell me they can’t help because – wait for it – paper is “expensive.” Now, I’m sitting there, doing some quick mental math. You can get 300 sheets of premium A4 paper, made in the U.S., for around $20 to $30 – that’s including NYC sales tax. Meanwhile, every time I’ve transferred money from Taiwan, Chase has cost me a $50 fee for online international wires. At least ten times! So that’s over $500 in fees. But apparently, printing my statements is going to bankrupt them! And then, as if it couldn’t get any better, they say they can only send me my statements one year at a time. One year at a time! I mean, come on – my own banking history, and they’re treating it like it’s some rare archival material. Even when I showed them Chase’s own policy, which says I could pay the fee and pick up the statements in the branch, they rejected me anyway – no reason, just a flat-out “no.” I ask if they can show me the rules that back up these rejections – you know, just a little proof. And what do they come up with? Absolutely nothing. Then, for about 30 minutes, we’re sitting in the meeting room, where two more employees join in, like we’re about to hold a summit on the economics of paper. And guess what? Those employees just as lost as everyone else. So, no five-year paper statement for me, but I did leave with a solid story about how a hundreds-of-billions dollar bank can’t afford paper… even with NYC sales tax.

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Hill Davis

They removed 5 ATMs in this location. Could you share your experience or leave a quick review?”

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Nils Paellmann

Another masterwork by Gordon Bunshaft (1909-1990) of Skidmore, Owings & Merrill. It opened in 1961 and was formerly known as One Chase Manhattan Plaza. David Rockefeller (1915-2017), then President of Chase Manhattan Bank, was instrumental in developing this building. Don't miss the sunken Japanese rock garden and fountain by Isamu Noguchi (1904-1988) in front of it, as well as the sculpture by Jean Dubuffet (1901-1985).