Empire Truck Center NY 13165

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lee Gordon

The guy at the desk confirmed me that i can send my driver over with so that he can do the diagnostics and hopefully fix our problem, but he said that he will be able to diagnose it tomorrow, after my driver checked in he told me that they decided to do the diagnostics immediately and i called them just to confirm that, but he sounded lice very angry and started swearing at me, and my driver as well and kicked him out with the truck that was in derate mode. So if you are looking for a reasonable people, mechanics that will have understanding for your situation or give their best do to their job that YOU ARE PAYING THEM FOR not for free than you need to avoid this place and look for someone else.

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Deimante “Deima” Saudargaite

Absolutely the most horrible service ever received. They left the driver of the truck in the bathroom and drove off. Once they towed the truck to their premise they were asking for even more money than previously discussed. No humanity whatsoever. When I called, the guy was extremely rude and screaming at me for asking a simple question. Didn’t know people actually act like this in a business setting. Appalling.

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Walter Becker

One of my hub seals was leaking and on a Saturday the owner’s son got it done quick. One of the very few honest shops I’ve dealt with throughout my years in trucking. I wish all the success in the world to these people