Monro Auto Service and Tire Centers NY 12534

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Marty Correia

I started bringing my car to Monro in Hudson after a friend couldn’t stop raving about how well they take care of her car. Now I get it. After seeing their work firsthand, I trust them completely. Bill and Ian are fantastic. They are respectful and easy to work with. Recently, after an oil change, coolant flush and an engine mount replacement, I drove for about three hours and could feel the difference. That kind of result says a lot. I live about two and a half hours away, but I now make the trip to Hudson for oil changes and any other work without hesitation. Their prices are right in line with other shops in the area, but what you get in return is peace of mind, excellent service and honest time estimates. For me, that combination is absolutely worth the drive. I also posted this review on Yelp! I can't say it enough--these guys are great.

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Marzana Khan

I recently had an experience at Hudson Monro that highlighted opportunities for improvement in their customer service, and I hope that sharing it will contribute to their development. Initially, I was quoted $49 starting for the oil( Syntactic) change with an estimated total cost of approximately $60-$70; however, upon arrival, the comprehensive total cost amounted to $98, including labor and materials. Despite having a scheduled 8:30 am appointment, I was informed that servicing my vehicle would require a one-hour wait just to commence work, which prompted me to reconsider proceeding. What is the purpose of an appointment if not to ensure timely service? I had to leave before the service could be completed. Regrettably, the representative did not offer an apology. Will never go back to monro in Hudson.

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M. Scribner

Bill and the guys at the Hudson NY location are top notch! Friendly and fast! Myself and my family have been using this location for years and have never had issues with getting an appointment. Make an appointment they can be a little on the busy side but that just reiterates there popularity!