Hipps Stone NC 28778

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Abigail Hill

BE AWARE if purchasing gravel from here-- they are prompt with their delivery, and their multiple locations make them very convenient to buy from. But DO NOT allow them to deliver based on their word alone as to what you are getting. We ordered 1 ton of washed grey stone gravel from them. It came with at least 30% sand mixed in, despite the fact that it was supposed to be washed, and the stones were smaller than what we had requested as well. Then, assuming that the sand/dust might simply be an unavoidable consequence of greystone, we ordered 2 tons of WASHED (larger) river stone from them. We were VERY specific about this and explained to them that we needed it washed as we are using it for a submerged French drain, and it needs to be washed because any silt/mud in it will clog up the perforated pipe of the French drain and render it useless-- and we very much need the French drain to work as it is providing hydrostatic relief for our house/basement. I've included pictures-- the stark difference in color is what we've rinsed off versus how it arrived at our house. The river stone that they sent looked, quite literally (as you can see in the pictures), as if they had dredged it off the river bottom and driven it straight to our house. It was covered in THICK mud, and full of debris (again, a large percentage of the tonnage we paid for is actually accounted for in the mud and dirt mixed in with the stone). This is naturally a huge inconvenience when we are already digging and laying French drain by hand. When we called them to let them know how dirty it was, they insisted that what they had sent, both times, WAS washed. They were at least honest enough to give a partial refund on the second order (which MIGHT cover our water bill this month after this nightmare)... but they also had the audacity to tell my husband on the phone, "well you can just hose it off if it's too dusty." Which is... hilarious, to say the least. We have used probably hundreds of gallons of water at this point trying to get this stuff clean because it is so covered in mud. We first did try hosing down the pile, which was effective on about the first inch deep layer-- so basically a useless endeavor. We then built a giant sieve to try to shake some of it loose but the mud was far too sticky for that to work. So instead we have literally had to put a small amount into our wheelbarrow at a time, fill the wheelbarrow with water and stir it around, then hose off each individual shovel as we transport it to the French drain. I have used gravel from many different gravel pits in my life, and I have never, ever, seen one try to pass off a product like this as "washed"-- maybe it was just laziness and their driver grabbed from the first pile they saw and didn't note they needed to grab washed gravel. Or maybe they just cut that corner on deliveries because they tell you it's non refundable once they drop it off-- so why not send the cheaper unwashed gravel to the people who ask for washed. Or maybe they don't actually wash any of their product. Whatever the case may be, hugely disappointed in the service/product we received from here. It's unfortunate that they have the market pretty well cornered around here but if we can find another business for future needs, we will likely take our business to them instead.

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crystal angel

I came on Monday to purchase some Stone. Steven is think his name was cane out and met me along with a gentleman on a forklift with such a beautiful dog. Between Steven and I believe his name was Bryan or Brad I can't remember. They both helped me get loaded and were so friendly. I can't say enough about the employees here. They all treated me like a real valued customer including the young lady inside the office. She told me her name was Brookie. She had new rang up and finished so fast and told me to have a wonderful blessed day. This Businesses employees need to show other places how you treat a customer with respect. I will most definitely be returning to this business to purchase all my rock in the future. Thank you all for brightening my day you three. I walked out of there feeling awesome.

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Cameron Flick

I had the honor of meeting Steve and Logan after getting 3 tons of road-bond to repair some of the road damage sustained during the storm Helene. These guys are extremely knowledgeable and knew just what I needed, delivering it without issue even going the extra mile. Greatly appreciate having such reliable people to turn to when you’re trying to piece everything back together. Definitely go to them for all your rock and roll needs. Cheers gentlemen!