Ray's Parts Center MI 48653

R

R2

I needed a new starter for my truck. I called to see if they had it in stock and the lady I spoke with said they did but put me on a very brief hold to confirm that they had it. They had it. I appreciated her taking the moment to confirm it so I didn't waste a trip. Also, every person I dealt with in the store was pleasant and friendly.

T

THE HOLYGRAIL

Great group running the place. the young man and lady were very polite and helped tremendously and went above and beyond from knowledge to customer service this is a great locally owned business I will be in for all my needs Everytime I am up north thanks again.

D

Donna Russell

Terrible!! Beware and be watchful! Mark makes Far too many mistakes! Starter was $120! Double the price from 3 yrs. Ago. It was broken, bad wiring, so it was returned. Instead of Refunding our money the guy Took it out Again(tying up two seniors' socialsecurityincome)! Then he argued with us, saying he did it right. No he didn't! My husband took both receipts to him. After arguing, Ray's tried to hand my husband the Wrong check! Another mistake he won't admit. Update- Now Ray's called and wants the core for a starter that was returned that we were charged twice for! This guy doesn't do good business at all! To top it off when I called to remind him what took place the little man cut me off and kept repeating what a sweetheart! Yes, I am, but not to this guy! Fyi...my husband recently died from metastatic cancer, which he had (and in pain) while dealing with an idiot. So now the grieving widow gets to rehash this Crap!