Mobil 1 Lube Express CT 06811

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joseph krafft

This lovely looking oil change joint refused to help me with oil. Literally. You can’t just buy a quart of oil from them. Being in the auto industry it is really disappointing when your own industry colleagues don’t care enough to do the right thing. This place was completely empty and it figures why.

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Karl Knoche

Been getting my oil changed here for years, very good service!! Brennan is great, went for an oil change today and it was done in about 10 minutes!! Also, they changed the much needed cabin filter quickly for me, very efficient!!!! The whole crew is great!!

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Lindsey Freshwater

Do not go here!! This place is terrible! I brought my new to me (2021 Volkswagen) there for a standard oil change recently. I drove off and white smoke immediately came out of my exhaust. The mechanic and on site manager walked over to where I pulled over and then tried to say that it wasn’t oil related. He even supposedly checked the oil multiple times. When I checked the oil it was very obviously overfilled. They tried to get me to drive my car back over so they could drain some oil out. Obviously I didn’t do that and I had it towed to the dealership where it was confirmed to be overfilled by 2 Quarts, will oil all over the engine. I contacted the owner Ken, and he originally agreed to refund the cost of the oil change I paid to his shop as well as the cost of the bill at the dealership. Until it was time to pay. Ken decided he only needed to reimburse me for the difference. He avoids phone calls and texts messages and taking responsibility for the mistakes made at his facility. I would not recommend going to this establishment ever! Terrible customer service Terrible mechanics and total disrespect simply because I am a woman.