Alexander's Automotive & Towing service NC 27012

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Jonathan Jones

Amazing after over a month and a half, my vehicle is fixed correctly. Thank you to Charlie's Automotive Repair, LLC. Awesome work as usual. Now for @Alexanderautomotive in Clemmons, not so much. They tried telling me my head gasket was blown, but without having the equipment to test anything. Yet still charged me. When I called to tell them what the other mechanic said it was, they stated they doubt it was the water pump, without taking it off first. Well proof is in the pudding. You even stated that you shop did not have all the right equipment to test for a blown head gasket. I placed my trust in you and your advice. I feel I should at least get $80 back. I used to use this shop years ago, I guess things have changed. Luckily I did not cause major damage to my car. Also they replaced the thermostat saying the other one was bad. Highly doubt it, considering it was the water pump and I had just replaced the thermostat literally one year prior. Do not use a shop that has the "Parts Jockey" mentality.

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Aaron G

Good honest mechanics. Also have many types of uhaul trucks and trailers readily available

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Phillip K.

Broke down with transmission issues and they got my car back to me in less than a week. Fantastic communication and service.