Express Automotive TN 38571

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Lynn Pahl

We are so grateful to Jason and his team at Express Automotive! We were getting ready for a road trip; our check engine light suddenly came on. Jason was able to take a look at our car without an appt and resolve the issue. We so appreciate his work. He has been fantastic with all the work he has done for us.

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Cassidy Garrett

I used this mechanic for years, even considered working for the guy that owns the place. I took my car in because the heat/ air wouldn’t blow. Charged me $155 sent me on my way and acted like all is good. Said he changed a “blower motor resistor”. The heat and air wasn’t fixed. Took it back, they told me it would be another $250 to fix it?? Jason and Christiana do NOT communicate well, as I was left a voicemail saying one thing, then for Jason to say the exact opposite. Jason finally agreed to fix my car free of charge. Just got it back again from them last night, and yet still no heat and air. They left a piece of god knows what in my car when they “fixed” it. When I picked up my car last night, they gave my significant other weird looks and immediately said they’d “bring the car up”..which leads me to believe they knew they didn’t fix my car. I’ve got the run around for 3 weeks now in the middle of winter, and still no heat. This isn’t the first time they’ve messed my car up either as they’ve forgotten to put back on my oil cap after an oil change, so I had oil leaking onto various pieces in the front end of my car, causing the odors to go into the cab of the car. They are very inconsiderate of your time and money, and at this point I feel like they’re very shady people.

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Marc Knittel

Jason took care of a problem on my car. He was very honest in dealing with the issue and I would highly recommend him. Christina and Jimmy were both knowledgeable and friendly to chat with in the office. If you are in the area this is the place to go to!