Heritage for the Blind NY 11234

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Isaak May

Worst experience I have ever come across, I called on the phone, some guy answered, I was explaining something to him I had a issue with, he replied with “cooooooool” very sarcastically, I then asked if I had the wrong number as it caught me off guard, I asked “what’s the company I called” he told me and I did indeed have the wrong number. As I apologised and explained the piece of paper I got in the mail had the exact number on it just the wrong line, instead of (1-800) I should have dialed (1-888) he rudely interrupted and said “are you blind hahahaha” and then “byeeeeee” and I again was caught off guard and said “sorry what” and he said “byeeeeee” again and was super super rude. Worst customer service I had ever experienced.

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Wanda Walker

Scheduled pickup went bad. Wait with vehicle over 3hrs for pickup. Peddles to call and say they aren't and direct dealer so the title needs to be notarized b4 they can pick it up. A total waste of my time. You would think someone would have mentioned this before the actual pickup date at 6pm at night. Now my vehicle is sitting on the street because of Peddles and Heritage for the Blind and will probably get a ticket while I'm at work tomorrow wait for them to reschedule. First vehicle no problem, had a direct dealer. I get email confirmation number and letter for donation, but when I go to redeem hotel restaurant voucher, it ask for credit card info instead of asking for voucher number. The lady on the phone is very nice and professional. The way they operate is real suspect, scammy like. You will get calls from towe truck drivers trying to come pick up the vehicle before you receive an emsil confirmation. Peddles offered me cash after I already put in a tequest to donate to Heritage for The Blind. Smh. Try to do something good. I've donated vehicles in the pass, never a headache. Recently a friend died from diabetes complications and he was legally blind, so I choose this organization in honor of "the blind profit from Southwest Philly". Rip Maurice Sutherlin. Beware

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Eric Swensen

I was very pleased with my experience. I got a quick response and the pickup date was scheduled within a week. My only complaint was that the tow truck driver was very short and was only interested in where the title to the vehicle was. But once he got what he wanted the process was seamless and I received an email confirming receipt and text info quickly