Monro Auto Service and Tire Centers NY 12983

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John Quinn

Dropped car off unannounced and asked for a nys inspection,oil change, and tire rotation. The garage appeared to be very busy but they told us they would get to it as soon as possible.It had not been even two hours when they called and said it was all done. This has always been our experience with Don. No hassle, good price and always happy with the work .

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William Cole

The guys at the shop are awesome as always! Unfortunately the new call center is a huge pain, it turned a 2 minute call into a 10 minute call. The call center person tried quoting me for a price for a new battery without even finding out the make and model of the car. On top of that they are scheduling appointments too close without knowing what kind of manpower is available in the shop. Get rid of the call center and keep one more job local, somebody at the location who knows the schedule and the repeat customer and their vehicles. You can't run a garage like booking.com.

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Ash lauren

I went for a simple oil change since they could get me in quick. Immediately after leaving I got a text from a Kenny that stated “hey if you wanna save my number for the future I can do work for you cheaper”. I thought this was inappropriate but was going to leave it. But now I have found that my car has been leaking oil so I’m suspicious and disgusted enough to leave a review. When I called the more trusted local shop I’ve used to have this looked at, I asked for other shop options because they couldn’t get me in until a ways out(why I went to monro in the first place). After a couple recommendations they flat out said they did not want to recommend the local Monro. They were not surprised when I told them my situation afterwards.