Pegasus Transport ID 83714

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jackj brewster

Company blocks people in and causes them to be late for work. Then sends you harassing texts and calls you and cusses you out. Wonderful people

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Jason

Excellent Customer service over the phone to set up the pick up of my car. Estimated time to pick up was 45 minutes to an hour, but my car was picked up in 20 minutes! Also, Scott was amazing, fast and extremely efficient, not a single wasted moment. I can't recommend these guys enough!

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Tabi Marie

03/31/2015 Pegasus was contacted through my insurance company for road side services. Pegasus showed up in a very timely fashion but that is about all that was done right. The man who towed my vehicle towed it with the back tires on the ground. My vehicle, being four wheel drive is not meant to be towed that way, and working for a tow company, he should have known that. While being towed the back brakes of my vehicle locked up and the tires started smoking. There was damage caused to the coupler and the tires, as well as the alignment. After getting my vehicle fixed of the original reason they were contacted (starter went out), I noticed problems and sounds that weren't there before the botched tow. I contacted the owner, Randy, and he was very unprofessional. Basically calling me a liar, all while yelling, before he had even asked his driver about the incident. He will not back up the work his employees do. He is very short tempered. If you need to use road side services through your insurance and they send Pegasus, I would not let them touch your vehicle. Or at least make sure they use a flatbed and watch their every move. I know Pegasus has a contract with a few different insurance companies. Just beware. UPDATE: 04/03/2015 I received a letter in the mail from a T.L.T Thompson and Associates Inc. stating Pegasus Transport was not insured when they caused damage to my vehicle. My insurance is basically going after Pegasus Transport to get them to pay back what my insurance had to pay out to me, to get my vehicle fixed, plus my deductible. Sound like a company you want to do business with???