Advance Auto Parts TN 37923

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Debbie Smith

I stopped to get my battery tested but the guy behind the counter was on his phone and barely acknowledged me. In his sullen personality he said I was second in line, " He was waiting for his co-worker to get out of the bathroom." So?? I think if he was a little more pleasant I would have waited but obviously he didn't care if he was there or not nor did he appear to care if they get any business. Needless to say I got the battery checked somewhere else and will purchase a battery at this rival auto parts store in the near future.

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Adela

Jan. 28 (13:50): I don't know what the associate's problem was but when trying to call the store to check if they had a part, they kept hanging up on my fiance. I called on my number, they hung up again so I called a second time and when they picked up the phone, they told me to stop. (??) I asked why did he keep hanging up and he asked me "who is this?" I asked "is this not advance auto??" thinking I might have somehow called someone's personal number. And he says it is. ?? Then why were you hanging up ??!

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Henry Matchen

Just got a new battery for my wife's SUV. Excellent service, just five minutes to have it installed and we were ready to go.