Scarlett Auto Body Repair & Sales INC. MI 49102

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Jaclyn Mersereau

Love these people. Make you feel right at home?. Not to mention the car I got from them is awesome. I'm very happy with my purchase.

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Devin Harmon

Towed my car out of a bad spot and a free alignment. That’s why they get two stars, however there was a price for the alignment. They stole some items from myself including items that were borrowed. My little Milwaukee usb charger I am extremely upset about because my audio depended on that one. Thankfully my ipad for school wasn’t stolen. When I called just to ask I didn’t say it was stolen just missing. But was instantly dismissed with so much annoyance behind his voice, as well as no willingness to check into it. I guess if you want cheap work done clear your car out and take it here. But other than that don’t call them when in an emergency if you have anything important to you. Lesson learned. Lady behind the counter is nice.

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Diane

Brought our car that we purchased 3 years ago back for a windshield repair (tree branch fell) and headlight repair (wire shorted out). Advised it would cost $300 and would take 1 day. 6 days later advised ready and the cost would now be $475. Driving the car home heard a noise ticking. Come to find out the windshield wipers were trying to work but not moving. Drive 20 min home turned off the car and tried to turn back on to test the wipers. The car would not start (just replaced the battery 1 month ago). Jumped the car and the wipers would not work. Tried to drive the car to charge the battery and then the power steering went out. Called the owner who advised he did not do anything that would cause these issues to my car. Asked him were these issues while he had my car he started no. I asked him how the issues were happening 20 minutes after leaving his shop? He stated "what do you think I put gremlins in your car? ". So after charging $175 more that advised, taking 5 days longer than advised and having 3 other issues that were not present prior to doing of my car the members response is gremlins. I would not recommend this shop to anyone. Very dishonest owner. Beware!