Frames Bowling Lounge NY 10018

R

Rebecca Allen

We had a great evening. Arriving fairy early, (we booked for 5.30pm), it was calm and we were greeted and helped to get set up on the bowling lanes. It’s a great atmosphere - nice bar, good space to sit by the lanes. We had a package that included some food and beverages and we had a server bring these straight over. He was attentive and patient. The food was also lovely - some pizza and chicken tenders supplied with our package, but they were fantastic quality. Chicken was fresh, crispy and hot. Pizza spot on too. Restaurant quality. We were impressed with the offering with our package and felt it offered great value for money. We enjoyed our evening and everyone had a fun time! we will be back.

G

George Fine

This is the frames bowling facility located on the second floor of the Port Authority. I came here for my companies corporate event that included both billiards and bowling. The food was surprisingly good, specifically the wings. The low rating that I am using is due to some specific experiences I had with the bartenders in the main / large bar. 1) At least for me, I felt the bartenders were just not friendly, seemed a bit standoff'ish to me. 2) There was 1 specific case where while I order a whisky sour, while mixing my drink, another customer approached the bar and ask a series of questions and order some shots, instead of finishing up my mix / drink, the bartender proceeds to respond to the other customer, and also supply that person with 4 shots, and then proceeds to then finish mixing my drink. - what i don't understand is why did this staff feel it was appropriate to serve that other customer, we both were on corporate wristbands, I didn't make a fuss as it was no big deal, but I felt I ended up waiting longer than necessary, why did this other customer receive VIP treatment over me? - In any case, that soured me on the bartenders after experiencing this. - I am fairly sure my company paid top dollar as we had a party of about 30 people. - I have been in the customer service field in the past, and from my experience, you finish up a customer before proceeding with someone else, perhaps that guy was a celebrity and I didn't know it, lol.

J

Joice Guity

We had an amazing karaoke night at Frames! The atmosphere was fun, welcoming, and they always do a great job respecting everyone’s space — something I truly appreciate. Our host was absolutely wonderful and really helped set the tone for a great night. The alcohol package was decent, though I do wish it included more options. The sangria was good, just a little too much ice for my taste. Still enjoyable! Our only real hiccup of the night was with our service. Our waiter was nice, but we barely saw her throughout the evening. It got to the point where my party had to go look for someone else to help with additional requests. When you’re paying for a limited-time package, you really want to get your money’s worth, and having one dedicated server who stays with the group would make the whole experience smoother. By the time we finally got what we asked for, the night was already close to ending. Aside from that, the place itself is amazing and we genuinely had a great time. We definitely plan on hosting another night out there, and we’ll just be sure to vocalize this one concern beforehand so we can enjoy the night without any interruptions. Overall, a great experience with just a small service issue — but we’ll be back!