Interstate Batteries Distributor NC 27529

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Cathy Horne

I had the pleasure of working with Darius at the Garner NC location. He is the epitome of great customer service. It was a pleasure doing business with him. I will refer people to him at his location. It's so refreshing to meet someone so nice And friendly in today's workforce. He carried the battery to my car because my partner is handicapped. We that appreciate his kindness. Morris in Garner NC

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Asia Taylor

The tall guy (African American)with the glasses and long beard is funny/ handsome to me!! He has a great personality. I'll be back

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Tam H

I called this business to let them know I needed a new battery. I had purchased one from them about a year ago, and it had already died. The person on the phone told me to bring it in so they could test it and replace it if needed. However, when I arrived, the person who helped me was rude and dismissive. He told me they don’t remove batteries from vehicles, so I had to figure out how to get it out myself and leave it with them for testing. Even though both Honda and Firestone had already confirmed the battery was bad, they insisted on running their own tests. I ended up taking it down the street to the installer they work with, and the technician there confirmed the battery was completely dead. He told me to return and ask for a new one. When I went back, I was still told they needed to test it for an hour or possibly a full day and that I could get a loaner battery in the meantime. The whole process felt like a runaround. It shouldn’t be this difficult to get a replacement for a faulty battery, especially under warranty. The customer service was poor, and the experience was frustrating. This place isn’t what it used to be—I won’t be buying another battery from them. Save your time and money and go elsewhere.