Crossroads Store VA 22959

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Jacqui sheedy

My husband and I have been going here for years now. We’ve always experienced great customer service, until about two weeks ago. We usually order food from their deli counter or get prepared sandwiches out of the window. In the past we’ve asked for toppings either put on the sandwiches or on the side and there has been no problem. A gentleman has even gone above and beyond for us to make delicious food when they’re out of other items we’ve wanted! Ensuring us to come back because of how well they treated their customers. Today the lady behind the counter was not only extremely rude, but refused to give us any toppings for our sandwiches; claiming they’ve never done that before. I’m not sure if there are new people working or new management. But as a family who works in customer service, our treatment today was completely uncalled for and exceedingly ridiculous.

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William Wittenhagen

We stopped for gas yesterday and when we went inside we found a wonderful place. It was clean, appealing with a vast variety of items and fresh home cooked foods. There's a beautiful place to sit and eat. I found bacon ketchup, and local specialty items. We bought Christmas soda, Butterscotch Beer and Butterscotch Cream soda. Very friendly staff. It's too bad we live an hour away, I would make it my regular place to go. Coming from the deli business in NY, this is a place I would be very proud to work or even own. We'll be coming back whenever we are in the area. Love it. ❤

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Nicole D.

Bbq sandwiches are amazing, the Italian Sausage was also very good! We ordered the fried chicken and it was very crispy and big pieces but it does have a little kick to it so it wasn’t my favorite. We also got some of their made in house fudge and that was 10/10 !!! I’m so glad we decided to stop and use the restroom otherwise we wouldn’t of known of the Deli/Bakery :) Try their cheesecake, you won’t regret it! Great customer service!