IAA Newburgh NY 12575

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Emad Amireh

I'll start with the only positive experience I had, the gentleman that took the call (I don't remember his name) was very polite, though, he wasn't much help (out of his control). We buy from IAA a ton between our 4 Ohio dealerships. This location is by far the sleeziest of them all. Money thirsty vultures. We had a transporter go to pick up a vehicle Monday (2-23-26) and we get a call from the transporter saying IAA was closed and requested a dry run fee. Upon verifying that the branch was infact closed, we paid the transporter a dry run fee. We couldn't find another transporter to pick up till today (2-26-26). This branch has the audacity to charge us for 2 days starage, $100 ($50/day) when they closed on Monday without giving anybody any notice due to snow. We had free storage till February 24, 2026. The branch manager refuses to waive the late fees let alone reimburse the dry run fee. Take responsibility, a part of being a manager is knowing how to manage, no sign of life in that department. I pray this incompetant greedy manager is replaced with an actual human that knows how to truly manage. Crazy how sales can sky rocket with proper managent

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Lief Lief

I contacted this branch in order to ask if they can put a Texas reasignment with the title because DMV's are now asking for Reasignments, even if there is space on the back of the title, the DMV wants the reasignment from the actual state of the seller. The manager Sandra told me "NOT TO BUY FROM THIS BRANCH" if I am having problems with registering the vehicles. Mind you this is management speaking to me as if I am not a paying customer. Peddle LLC provides IAAI with thousands of Texas Reasignments for Iaai customers. I wonder what would make management speak to me as if I am trash on the street and not simply provide me with the single piece of paper.

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Abel Fernandez

Whatever you do, do not have your car involved with them in any way shape or form. Any car that you get, any car that they take will come back in an even worse condition due to their incompetent staff. A small physical damage claim became a total loss when they backed into my car. Now I had to call my insurance for the additional damage that they caused and was out of a car for months!