Richmond Auto Repair VT 05301

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Lucía Rose Morey

My family has been taking our cars here for as long as I can remember. I played in their children’s waiting room area and read the comic books there as a kid. A welcoming, relaxing, homey space. Now I bring my car and Doug remembers me every time as my mother’s daughter. A treasure of a man.

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Dori Evans

After three shops in Cape Cod told us to junk our 2007 Honda Pilot due to a supposed transmission leak, we decided to get one more opinion—and towed it 168 miles to Richmond Auto Repair on my brother’s recommendation. Doug quickly diagnosed the issue wasn’t the transmission at all. Using a dye test (which no one else had done), he found the location of the leak and fixed it for a fraction of the cost we were quoted elsewhere. We were blown away by his honesty, skill, and thoroughness. I’d make that drive again in a heartbeat. If you’re lucky enough to find your way to Doug, you won’t be disappointed. I just hope he never retires!

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ThatWhichBurns NeverReturns

If ever there was someone on Earth that I would call a saviour, it is Mr. Doug Richmond. There isn't another business in town that I have frequented so much they are sick of seeing me (my vehicle at least). This place is fair, at times I had been frustrated because I had money to do things, but he wouldn't do the work because it wasn't necessary; and then there are these times, now, where I am financially embarrassed and have to plan my repairs in order of importance and ability to pay. He hasn't steered me wrong, he has been the most patient person when I have to leave my vehicle until I have money to pay for it. He is the most humble person I have ever met. I feel like I am home when I pull into his yard, although my wallet would call it hell, his prices are comparable, his calm understanding demeanor is more than I get from family; he doesn't get mad when I do stupid things, like drive on a flat tire (it was low- I tried to patch it for a 200 mile trip, his guys patched it), or not checking the oil 3 months after an oil change (my cars are turn of the century). I did have the car undercoated (that's a different review) but that was done at his insistence "You've got so much money into this . . ." I can't Thank him enough for keeping us safe, although I bought a death trap (longer story) he has slowly but surely made it something I can drive, and know that, for the most part, it will keep rolling. It was a lemon when I bought it, (help isn't help in my life), and so I am happy to pay Doug as he is the only person on Earth that I can trust to do what he says and give me back my car in better shape than when I left it; and he dosen't want anything from me except paying my bill and maybe a shared laugh. People like him are rare and I dread the day he retires; he is the closest I have to really knowing what a "grown up" is and I aspire to be half the human he is. I've known Doug for more than half my life, quarter of a century of dealings- I have the deepest regard and Respect for him that I don't think I could ever truly convey to him how much he means to me. He knows a lot about a lot, approach with respect and You'll accidentally get a glimpse at wisdom. He is definitely a Soul I have come to Love and Respect; there aren't a lot of people I can say that about in this Taj-ma-hole of a life I'm living.