Ritchie Bros. Auctioneers TN 37090

T

The anarchist

On Monday, January 19th, I was at this place and received terrible treatment from two of the four employees who were working at the front. I needed help unloading a forklift, and when I asked for gas to start it, the young man and the woman behaved very rudely and even made faces. They were on their cell phones the whole time, ignoring all the questions I needed to ask. The woman at the reception desk was very rude and aggressive, and the young man pretended to be clueless to avoid answering. They are essentially getting paid for doing nothing, and the company should fire them all. The older gentleman in the back, in what appeared to be a workshop, was very kind and helpful, using his experience to solve the forklift's starting problem. Those types of people who were at the front desk shouldn't be working there.

D

Drill team ctdr

The auction was set up nicely. However, when we were bidding on line the pictures were not clear in terms of what you were exactly bidding on. I had the opportunity to ask and the man and he told me. We paid and went to pick it up and another employee said it was only have of what I thought I paid for. They did offer to cancel the sale but we wanted what we purchased. The other buyer was there and ended up with half of our purchase. ? We will not be recommending this company!! Make sure you know exactly what you are bidding on. Pictures are NOT clear!

M

Marcus Brown (SoldierSalute)

Drivers - If picking up from here, call ahead and ask if your required to have additional equipment before loading. You need a harness apparently to load a boom lift (makes sense from a safety standpoint, but this is the ONLY Ritchie Bros I've picked up from that has that requirement)