IAA Atlanta East GA 30680

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Joy Westberry Manning

Yes I went to pick up my vehicle on Tuesday morning at 9:00 I retrieve my vehicle continued to pull out of the driveway of the IAA in Winder and my power steering hose was busted and they refused to identify it saying that it wasn't their fault in my opinion I wouldn't trust them

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Elvis M Paulino

Worst place to spend your money. l bought a car, water damage. when I went to pick up the car was something else. car was damage on the front right side and also a nice spoiler was stolen after the pic was taken. a zone manager came out and offered me $89 dollars for the damage and parts missing on the car... the way they being operating this location is not right. You buy one thing and when you pick up they'll give you another thing.. l buy thousands of dollars every year in iaa but they just don't care about customers. done buying from this location.! hope they realize soon what they are doing.!

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Gabby Silva

I’m heartbroken and beyond disappointed. After my car was towed here following an accident, I returned to retrieve my personal belongings—only to find that everything was already gone. Valuables, irreplaceable items, and even the in-between things that make daily life function—they were all missing. I was handed a small bag with just an air freshener, my garage door opener, and a photo that I had on my dashboard. That’s it. When we asked who had cleaned out the car or who might be responsible, we were told there was no record. They claimed a separate detailing company handled it—but couldn’t provide a name. How is that possible? As a medical student, this situation is especially painful. Some of the equipment I rely on every day—tools that help me learn, treat, and care for others—were in that car. Now they’re just gone. On top of dealing with the aftermath of the accident, the stress of insurance, injuries, and trying to find a new car, I now have to deal with the fact that my belongings were either carelessly lost or outright stolen, and no one seems to care. It’s disgraceful. Whether through negligence or complicity, this company failed at the most basic level of decency. If you value your time, your belongings, or your peace of mind, stay far away. No one should have to experience this—especially when they’re already going through so much