I got scammed once, never going back. I just left a deposit for parts and they said they will call me when the parts get ready for pick up, pased a week they never call, I get on the place and I called out the guy with glasses cuz he said he personally would call me and he ignored me!! The lady on the desk said I should wait a few days more I did and never got called back I got robbed $500

Good people..it's a small yard but definitely worth checking out if in need of uses parts

There is still a storefront, with stock, but as others have said there's a sign saying "out on an errand. Call and I'll let you know when I'll be back." The number is disconnected. Response to the owner: Dude, your number is indeed disconnected. I've been calling it all day. Call it yourself. But listen to what your customers are telling you. I'm not the first review telling you your phone is disconnected, or that you're off on errands all the time. I drove all the way up there and you weren't there. I should have listened to the reviews. I had to take my business elsewhere. If you knew you weren't having regular hours until the 6th, your note should have said that. Sounds like you know your stuff. I hope you get things figured out.

Knowledgeable. They will find the car part that you need for sure. 100 % I recommend.

100% recommend anyone in need of parts for your truck to check out El Gran Chaparral! Jorge Fernández is excellent to work with! He can answer any question you have and is always willing to help!

This seems like a family business, so I hate to leave a bad review, but the girls they have in the office seem like they don't know what they are doing, and are killing the business. The guys in the back speak a little English, and I get the impression they would actually do well enough with a customer, but they had me go talk to the girls in the office, and so I left with nothing... All I wanted was one wheel cover on a Rav 4, of which there are an insane amount of put on the road, so logically they would at least have a couple. The girl at the desk told me I couldn't buy just the wheel cover, I had to buy the entire wheel- so tire mounted, etc... instead of just pulling off one cover, which would have probably been a quick easy sale- no tools needed, takes 5 seconds to pop it off. Instead I left with nothing. Seems to be a similar pattern for the customer there.

There needs to be more thought and concessions for the buyers at this place. I “won” a vehicle but turns out that bid didn’t meet the reserve. Usually that’s not a big deal and you’re notified of that immediately.. and can move on to other vehicles that interest you. Unfortunately at this place you’ll be stuck in limbo until the seller responds to you.. which in my case occurred just before midnight following the auction. I wasted my whole day to get hit with a counter offer that’s over 40% more than the winning bid for the auction! A “take it or leave it” deal.. as my counter was met with no response and with the deal cancelled. It’s a shame because there were multiple other vehicles I was interested in but I was committed to a bid that wasn’t even close to what the seller wanted in the first place. Big waste of time. Hopefully if you decide to give this place a try you’ll have better luck than I had.. but if situations like this are allowed to occur then I’ll think twice before trying this place again

A wonderful business and excellent customer service. Service my vehicles and is working properly. Thanks to 493 Used Auto Parts. Don't have to go too pharr.

Love the improvements. Great staff. Excellent prices. So glad to have this facility in our community. Really appreciate the customer service. ❤️❤️

Outstanding service. Larry was a tremendous help. Can't say enough good things about Cranfills Gap Tractor.

Great prices , very knowledgeable staff. Recommended 100%

My sister brought a car from here and it had problems such as a water leaking from the ac unit and it not working properly and even had a few damages inside the car

You kinda have to figure out what to do on your own. They give you instructions over a loud speaker and tell you to drive to the back, and to me there were three backs. In front of me was a little swamp and I didn't want to get stuck in the mud. It's more like enter at your own risk. It was a first time for me, and probably the last.

Thank you guys for helping out Matrix while we were doing a residential demo in the area. This group goes the extra mile to help their customers and we will be sure to use you guys again if we are in the area.

Everything went smooth until I got my motorcycle back. It looks like it was completely submerged in a mud puddle and left out to dry. The exhaust was broken off, and it was not like that when they picked it up. I guess if you’re doing an insurance claim there’s no accountability because the customer rarely sees it again until repairs are made. I will not trust them again. Bike was totaled and part of it was because of the damages they caused.