Public Auto Auction 78640

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Cameron Rouse

There needs to be more thought and concessions for the buyers at this place. I “won” a vehicle but turns out that bid didn’t meet the reserve. Usually that’s not a big deal and you’re notified of that immediately.. and can move on to other vehicles that interest you. Unfortunately at this place you’ll be stuck in limbo until the seller responds to you.. which in my case occurred just before midnight following the auction. I wasted my whole day to get hit with a counter offer that’s over 40% more than the winning bid for the auction! A “take it or leave it” deal.. as my counter was met with no response and with the deal cancelled. It’s a shame because there were multiple other vehicles I was interested in but I was committed to a bid that wasn’t even close to what the seller wanted in the first place. Big waste of time. Hopefully if you decide to give this place a try you’ll have better luck than I had.. but if situations like this are allowed to occur then I’ll think twice before trying this place again

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EFRAIN DELGADO

DO not buy here. SCAM. There cars have salvage history but they don’t state that until your getting your title. Took my $300 deposit because I told them i am not driving a salvage car it’s unsafe how can you guarantee it’s safe? He stayed quit. It’s also hard to find a insurance company that will put full coverage on salvage cars. I was going to dispute it but i don’t have time for court and plus athey lost my business instead and I hope others stay away. I made the mistake of not paying attention to the other reviews and it cost me $300 lol it’s ok what comes around goes around. Check my yelp review for the picture showing that they say it’s a clear title it won’t let me upload pictures on here.

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kristin ramos

Great place. Ive been going for years. I know the management and they are very helpful amazing people! Rhey always have a great variety of cars. All online now pretty simple!

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Edward Ward

All the cars are donated so the inventory ranges from decent to not so decent. The Auction is Open to the Public as well as dealers so that is a plus. They also had an on-line auction as well as a live one. However, when bidding in the online Auction be aware that the winning bid is not necessarily going to get the car. Because the cars are donated, the charity has a "reserve" price. If the winning online bid is below the reserve price, the winner can submit an offer but if it is not at or above the reserve price you will probably not get the car. The staff are really nice. The place is new so they will improve with time but it is still a great place to look for a car

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Jose Twin

Bidding open to the public but public is bidding against Dealers and businesses from across the border so only worst vehicles go cheap. Don't expect to find a cherry. Dealer trade-in's and donation vehicles will have dents, scratches, torn interior, faded paint, rust, holes, check engine light, mechanical problems, high mileage...winning bidder should expect some repairs to make road worthy. All that said, I bought a 2003 in 2018 and it is still hauling me around.

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Lukas Bej

Nice place! I have dealt with this Auctions on several occasions and have never had any problems. They have always been efficient in returning e-mail questions and the products I have won at auction have always been exactly as described. I have had no problems at all. But I Repokar is better. It is also a very good place to buy and sell cars

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lisa vela

Everyone is very friendly and helpful. Lots of good cars to choose from. Cars are more on the reasonable side. Will continue to purchase and sell my cars here. Great auction

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Samuel Sánchez

Terrible Auction service. Terrible rules that don’t protect you as a buyer. The guy who takes bids makes a lot of mistakes including getting wrong bids numbers from buyers. Very rude helpers around the property including office employees. Nothing is neat, registration process is terrible, employees at the office do not move fast, they are very slow taking care of you in which sometimes they will refuse to help you because they close at 4:00 pm even though it wasn’t your fault because the team of workers work very slow. This property work very slow and provide unpleasant customer service. Don’t trust any vehicle from this Auction because the owner tried to cover issues anoucemnt about the car problems. I have a lot of bad experience to say about this Austin service but you get what I am trying to say here. I do not recommend this place.

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Abraham Cisneros

So I bid on a vehicle to which they said it was on call after the bid was placed then they said they wont call until the entire auction is over, they called the owner after a 7 hour wait for it to end and said he wouldn't take less than what he wanted which could've been mentioned before or atleast have the bidding start at that price, back then they would skip if the amount was not reached idk why this time was different. The thing that sucks is I could have bid on another car but only had so much to spend, considering the car was for me and not to resell. THIS IS A DEALERSHIP NOT AN AUCTION. Just be warned guys I hope you all have better luck, hope y'all don't waste your time and have the same situation happen to you, because unless you're willing to pay more than what you're bidding. Terrible experience....P.S we've tried asking one of the workers (KENNY) whos worked there for years for help on multiple occasions he's terrible he couldn't care less about anything you ask!! Always makes it seem like he just wants his paycheck and to go home instead of addressing problems or questions you have. Terrible help....

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nathan lujan

Good experience 1st time out. Won a vehicle on Saturday was able to drive off the lot Monday after paying.