I was there yesterday with my friend and we received horrible customer service. First we were greeted very rudely and then we were judged. My friend had a hickey on his neck which I will be honest it’s no the best sight but a very rude elderly woman was judging him and basically calling him scum because of those hickeys even though it was not her life or her place to cast judgement and then when we told her we did not care about her opinion she rudely said they didn’t have any cars without even asking which type we were looking for.

You better have the patience of God to deal with this place! I really been here 3 hours waiting on a driveshaft.. I was quoted $175 over the phone but when I get here its now $250! The guy behind the counter has a very crude attitude.. they don't accept anything but cash.. their reason is because it takes to long for them to receive their money... sounds like a business problem that has been placed on the customer. The young later behind the counter is clearly on something because she can only keep her eyes open for 5 mins at a time.. when she's not nodding off she's running to the bathroom.. if I didn't need this part I WOULD'VE LEFT 3HRS AGO! with all the screaming that goes on here you will definitely need something for a headache!!

This is the worst service ever. over priced workers and owner rude Do not do it you been warned sell bad parts and blames you for breaking the part that u didn't even install yet and the warranty they can stick it were the sun don't shine. I would give 0 they lucky to get a 1

If I could give a 0 I would the worst experience ever no customer service skills and waited 1hr for a starter to get pulled got it and installed it did not work at all... Had to go to O'Reilly anyway whr I was trying not to go in the beginning to save money my car crank right up like they say u pay for what u get never again will I go to ABC again wasted a lot of time Frankies auto I highly recommend ABC hell no

I’ve been here a couple times, but only if I can’t find it elsewhere. Their prices are super high even for level B and C parts. Service is hit or miss. Sometimes they help you right away and sometimes they ignore you like you used to bully them on the playground. For my time and money, I’ll stick to Pull-a-Part.

This place is very unprofessional! We got a fender and a door, and they tried to give us a door that was just as bad as the one we needed to replace! Said it was just a work van (so who cares right), and it absolutely is not “just a work van”! Then my husband picked out another door that they would have to dig up, and it would be ready the next day or two. So he paid for both fender and door expecting to get the door the next day or at the very least the day after. He called the next day and they said it would be done the next morning. So he called the day after (now two days) and they said they were pulling it now, so we get there over an hour later, and no one even tried to go out and get the door yet! And then my husband even had to show them where the door was! Again! And they were not busy at all. Ridiculous they can’t get anything done unless you have to call multiple times or show up. While we are sitting here waiting now over 45 minutes, he’s had to show them where to go AGAIN and just getting the run around and of course we can’t get a refund. This place should be embarrassed! Also to add the part puller has a bad attitude and a foul mouth.You shouldn’t talk to your customers the way they do. I’m surprised they’re still in business!

The most professional friendly service with great prices

READ👇🏾I have picked up parts from here before via Uber and NEVER encountered the racial disrespectful and rudeness exhibited over the phone to me as I just did on today! I called this business to price a motor for a vehicle of mine while I'm driving down the road passing this place. There was an older man that answered, from the beginning he was very short and seemed to not care to really deal with me. He asked me what kind of vehicle it was and I gave him the year, make, and model of my car. He places me on hold, came back, answered, and asked me the same exact question again! So I told him. He then tells me that they don't have it and that I would need to know the 8th digit of my VIN# for him to determine the size of my engine. I told him I know that info and of that digit being a 6. He then states well that helps, he goes on to tell me that there is another place that has (5) of them and that I needed to take the number down. I asked this man to hold on a sec and that I was driving my car and needed to pull my notes app up. There's a brief silence then Im saying hello 2 or 3 times and he then rudely says Ma'am I've given you the number I'm not gonna wait while your talking to someone else. ??? I try to explain to him I was quiet trying to get the number from him.The Man gets loud with me and says the number quickly and hangs up in my face. *** So I call back and ask to speak with the Manager or store owner this same RUDE old man places me on hold and then a friendly lady answered the phone, I then tell her that I was holding for the owner she says okay, places phone down. After about 5 or 6 more minutes the same man comes back to phone. So I ask to speak to manager again, and explains to him who I was that called that he so rudely and abruptly yelled out information to me & hung up.** He then tells me that he was too busy answering phones assisting OTHER people that needed help (as if I wasn't calling for help as well!) Then he says that he did hang up because he heard someone else speaking and I'm like Sir, I'm in my car alone. I also stated to him I didn't understand why his tone was so short, nasty, and just plain rude!!He tells me that he didn't care if I liked it or NOT, and that he wasn't changing his tone or words for me AT ALL and also that he didn't care of I took it up with the Manager!! He then gets even louder with me and says he don't care for my tone either! At that point I refused to allow this man to continue to disrespect me and speak to me in such a manner. So I then gave him what he gave me and hung up in his face. I refuse to argue with anyone in a business refusing me of service, this man's tone had blatant racial undertones in his voice!! To anyone Black reconsider spending your black dollars in Tarrant with these people!! I'm a local known Vlogger who goes out of my way to feature businesses and share my reviews on Google, YouTube, Instagram, and Facebook to bring them more foot traffic. I'm Never rude or disrespectful with people, the nerve of this guy, he has NO IDEA what he just did and WHO he did it too!If I was the owner and read this about my business I would feel horrible & embarrassed to have someone upfront representing me in such a negative way!!Follow me for more reviews on the food scene, venues, and businesses on all mentioned above social media accounts! Be blessed y'all!

bought a engine. had bad parts on it. owner sent new parts. they were the wrong parts. spent a ton of money on parts that should have been with the engine ( and were missing ). went to bring the engine back for core at least. they said it was missing parts. couldn't tell me what parts. and ignored me completely. there a joke!! YOU'VE BEEN WARRNED !

Stay away from this junk yard you will sit and wait like you are a piece junk in a trunk.The boss man is always aguing with the customers.. Never