Al's Auto Parts & Service PA 19053

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William Danhardt

I called with the intention of buying 4 rims and tires. They didn’t have what I wanted which is absolutely not an issue however, I person speaking to me from the parts department was the absolute rudest person I’ve ever spoken to on the phone. He was very angry when I even mentioned the fact I needed something they didn’t have and then did absolutely nothing to even attempt to help me. He gave me an attitude from the start and I was professional the whole time. I apologized and when to say “have a nice day” before hanging up and he didn’t even let me finish my “I’m sorry”. Worst experience I’ve ever had with customer service. I never again will even attempt to take my services here. Cleary if you’re not easy to help they have no interest.

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Sami Qasim (Sami)

All the guys are rude and u coordinated, I was sent here to pick up a part, Barry had no idea about the part, then I didn’t wanna speak an incompetent parts guy, so I went to the guy next to him who also had no idea even tho i gave him the company name and phone number. They somehow pulled up the exact order I was here for and made me feel like I have no idea what I’m talking about

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Brent Clary

Beware!! Advertised part on ebay. I payed, 3 days later issued a refund. The reason? he marked it as "customer requested refund". Then messaged me stating the part was bad. Pretty slick, that way you can't leave negative feedback. I have $100 floating around in cyberspace for a week now.