Alabama Towing & Recovery, Inc. 36201

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Sheila Anne

I called AAA. Had a blowout due to tire tread detachment with possible valve problem. Stranded on a very busy road. Evening and rush hour were approaching. Recalled AAA. AAA called me a few times. The very polite, efficient and professional driver finally arrived and safely droved me and towed my car home. I did not want to chance another tire issue since this was the second time within one month that two new tires with new valves blew. So grateful to the tow truck driver who also happens to be a military Veteran! Great service in military and as an Alabama Tow and Recovery driver! Bravo! Hip! Hip! Hooray!

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Brooke Campbell

Shane received the call for my flat tire. He showed up before his estimated arrival time which I was happy about being that the call was late in the evening. He was very polite and professional throughout the process and it didn’t take long for him to replace my tire. He was careful with removing tires in and out of the vehicle. Shane addressed all of my questions and concerns and made sure that I was good to go before he left. Overall, I am very pleased with the service that I received today.Service: Tire change

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Jonathan Long

Last night I called ATR after calling like 10 towing companies who were short on drivers or would go the distance. My wrecker I just bought broke down and I needed a tow from Alabama to Georgia. About a 1hr 30m tow.. When I called when I thought it was going to be no she kept saying yes!! She quoted me a price and made the process super simple. She sent the driver right out he arrived in 15 to 20 minutes. It was 11pm at night. I was stranded!! The price was GREAT! As the driver arrived he hooked up the the tow and it begin to pour down rain. They sent me the best driver ever!!! His name was Shane but to me he was Superman. He literally saved my terrible day. He was very friendly and very professional and took me directly to my destination with no problems. Thank you ATR!!!! and Superman Shane!!!!!!! ‍♂️ You guys went the distance for me.Service: Long distance hauling

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Austin Cowser

Some of the best in the towing business! I use them for every problem I have with any car problems and towing needs. Highly recommend their services and the employees are very helpful and knowledgeable! Dustin was very helpful and Dalton help me fix my vehicle Services: Fuel delivery, Tire change, Car lockouts, Long distance hauling, Local hauling, Car towing

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Shanava Heflin

Shane came and changed my tire for me when it came off while I was driving. He was very nice and he was quick. I would absolutely use their service again Service: Tire change

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Cady Ramsey

Voice-mail inbox full. Had to call more than once. They arrived 8 hours later after an hour max estimate and damaged my drive way, then proceeded to call me next day to harass me over the review I left on Google. DO NOT recommend. Horribly unprofessional all around.EDIT: I'm now being harassed with slander, more lie, and unprofessionalism through the BBB with this company. The lady receptionist is very unhinged and mentally deranged to the point it's pretty scary experience and the worst I've had at any establishment EVER! Horrifying and traumatizing experience. 😭😭😭BEWARE of her fake reviews from New and fake accounts also. They're desperately trying to cover their tracks every time.Service: Car towing

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Michelle Smith

HIGHLY RECOMMEND! My son was on his way home from college and had a blowout. They arrived within 30 minutes and installed his spare tire. I called several other places and they were the only company to answer the phone and willing to help at 3am. Thank you ATR!! Service: Tire change

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Adarius Billingsley

Dustin was very communicative, super nice, and just did a phenomenal job! The company was very responsive as well! I’d recommend the company and if you can request anyone, Dustin’s your guy.

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Jessica Burke

I bought a BMW from them back in February and it's been the best vehicle purchase I've made in years. They are friendly, professional, and from my experience will go above and beyond to help their customers. Would most definitely purchase another vehicle from them.

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Tresten Chatman

Shane was excellent very easy to communicate with from the start… Very eager to help !! Even took me to my destination with no problem!! Great customer service and I would recommend them to anyone in need of their service!!! Services: Special vehicle towing, Long distance hauling, Car towing