American Auto Madison LLC 53704

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I bought a car from Casey a few months ago. The only reason I bought this car was because Casey and Corey told me that there was absolutely nothing wrong with this car except for the tire sensor.. Corey said the engine was completely rebuilt.. everything looked good new tires etc. The next day after purchasing the vehicle I started to hear a clicking noise. Brought it in. They said it was the control arm and took care of it ... Couple days later the engine light came on.. the O2 sensor needed to be changed so I had it taken care of. About two weeks after that the car started over heating omw home from work . Called American auto as soon as I got home because there was alot of oil in tje resvoir tank. The head gasket was blown. George said to bring it in and they would take care of it. The next day I went in to pick up a loaner car as George told me to. Casey didn't seemed to please. Gave me a car and I was omw. Couple weeks later they gave us a call told us our car was ready. My husband asked for some kind of receipt or something saying the work was done, for our records...Casey raised his voice at my husband Scott and they started to have words. Scott kept asking to speak with George the owner and Casey kept telling him no.. Scott. Just wanted to speak with George and Casey wasn't having it. They both walked outside and continued to scare at each other, a police officer down the road heard them yelling and had to pull in to the shop to calm things down.. Scott was so upset that he ended up walking home. I stayed to speak with Casey about the car. He told me to bring it in for a flush at the end of the week. When I came back Friday Casey looked at the car said he thinks the engine is cracked and that they are going to replace it. I was very happy to hear that they were going to fixed the vehicle. Casey gave me a loaner and that was that. About a month later they called us to pick up the Cobalt ... The engine was replaced and everything seemed to be good. I have not spoken with them since they replaced the engine.. but about a week later after picking up our car the engine light came on. Two weeks later we notice the tires were bald one having no tread at all!! That same day the tire blew out. I put on the spare. The very next day I had another blow out had to call a close friend named paul who was there with me when I bought the car.. two days later the third tire blew out I have pictures of all three tires and will try to post them after the im finished writing the review. These tires were shredded. And it wasn't just a coincidence, because the tires lookes brand new when I purchased the vehicle. I took it in to Firestone to get an alignment and to check on a noise the car was making they gavee me a list of things wrong with the vehicle.. the back springs are broken, the tire bearing was bad , the shocks, and the second control arm. They said if I hadn't brought the car in that one of the tires was about to fall off!!!! I thought I had found a new mechanic when I first bought this Cobalt from AA...Casey and Corey both seed liked really nice, honest guys but after everything I've been thru with this car I feel like I got ripped off and will never go back to this place. I will be adding more pics of the tires after the blow out... as they are on Scott's phone.

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Taylor Borgwardt

After reaching out about a vehicle and him telling me the vehicles that were available, I chose to go with someone else. Thank goodness in hindsight. Now I am bombarded with messages through Facebook asking if “I party.” I let it slide once, and answered no one kept things moving along. now I wake up this morning to another message, asking me the same thing. Finally, I said “dude no you asked me this before I am sober. I do not do anything nor would I do anything with somebody I do not know.” I’ve been sober for a few years now, but I can’t imagine this being a good sales tactic, so who’s ever is in charge of their Facebook messenger should be fired. I also have screenshots. Going around asking people you do not know on the Internet if they party at 5 o’clock in the morning isn’t a good idea. Asking strangers on the Internet if they inadvertently do drugs is weird. And if these guys are using their business page to ask for drugs on the Internet, or to potentially sell drugs on the Internet, why would you ever trust them with a vehicle? Don’t do it.

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Sheryl Motiff

George at American Auto Madison was so easy to work with. He took my call on the 1st ring, he returned all text messages and he even has his son with him learning the business. And, the best part is he paid top dollar. He was my 5th phone call and he was the best!!