I pulled in their parking lot after having an issue with an undetermined “no key detected”warning light on a car with a push button start. Andy came right out in the freezing cold and tested my battery. Great attitude good advice and determined my battery was basically almost dead. Because of the nature of push button start and key fob he could sell me a battery but not install it in case it interfered with the key fob being recognized. Long story short- smart guy! Appreciated his pleasant demeanor-I got it to a dealership and they replaced it with the Autozone battery and did have to do a reset so the key fob would work. I appreciated Andy’s help and for not doing something that could have further given me issue. I have come to AutoZone in Cortland on a few occasions and always was promptly and professionally waited on and always treated respectfully and courteously. Fielding questions and problems for customers on a variety of vehicles has to be a nightmare! But they’re my new heroes! Great job Autozone! Great job and thank you Andy! Well done!

I needed my bulbs for my head lights switched and they were so nice! As a women, you often feel talked down to at auto shops. This place was so sweet, I appreciate them!

Guy behind the desk was nice, but mansplained purchasing coolant to me. I had done mechanics my whole life but talked down to me like I had no idea what was happening. I respect the want to help but it sucks when you are talked down too.

I ordered a medium steak and I got a burned steak. My husband got food poisoning from here, I’ll never order again from here. 😬😬

Great service. Had a small problem with a part I purchased, they immediately took what was missing from another part to fix the problem so I wouldn't have to take everything apart again. And their parts guarentee is top notch.

I needed a new wiper blade, they found it and even put it on the car! What more can you ask for!

Louie was great! Helped me install a high airflow intake and he was very quick about it. He was very nice and was also very informative. I will definitely shop here again

Matt P was quickly able to determine whether we needed to recharge or replace our battery. We needed to replace it so he looked up an appropriate battery for our make, model,and year of car. Matt replaced the battery for us and we were soon on our way. I had another question about our wipers which he also answered for me. Matt was knowledgeable, polite, and well spoken. Thank you, Matt for taking good care of us!

Had what I needed. Easy to get to.

They wouldn't honor the warranty on the battery I purchased there. The help was rather rude about it. I changed numbers and couldn't remember my old number for the warranty, so I'm basically out 150$ I'll take my business to advanced auto, pep boys or wherever