Walked in to glares and dry greeting. Didn't ask me if I needed assistance so I had to go ahead and speak up. Didn't have what i needed and was just about dismissed. Won't be back.

Spoke to associate Robert Rice at this store who was extremely helpful. My daughter attending college in this town had a problem with her car, and he was willing to help her identify the problem and give her some guidance. A great relief to me, since I can't take off work and drive 4 hours to Starkville to help with the situation.

I sent my college student by your store today. Thank you to Mr. Robert and your amazing help with my daughter. Checked her battery and replaced her windshield wipers for her. She had a very nice discussion with him also. He left a very nice impression on my child. Thank you again Mr. Robert.

Went in to get a new battery n ariel was very helpful..she changed out my battery like a pro!! Well done Ariel!!

Tim B at the Starkville Mississippi location helped me with my battery today and he did a fantastic job!

Ariel verner Was very courteous and showed great professionalism. She explain to me what to purchase to meet my automobile needs. Job well done!!!!!!

This store has poor professionalism and customer service. We ordered and paid for an alternator, while trying to pick up the item the so called manager said it could not be located under the phone number we have on file. She indicated that the alternator that she had was not paid for.When we returned with the receipt she had a smart comment because she had been proven wrong. She then tried to blame the issue on a glitch in the system, stating that we need to show a receipt. That’s all good and fine but to accuse us of just randomly walking in a store to pick up an alternator was a bit of a stretch.She (Albrey/Averary, whatever her name is then became argumentative, all because we needed clarity that if we needed to return an item it would not be a problem..Only in Mississippi have I ever experienced such incompetent people. We should always keep receipts anyway, which I always do, but for this store, accusing customers of not paying for something just because there is a so called glitch is by far the wrong thing to do until you have the facts. And by no means should a so called manager become argumentative once presented with a receipt that proves the purchase.I will think twice before using this location again.

Ariel is a blessing. She confirmed I purchased the correct size wiper blades, let me know that wiper fluid was free with purchase, and then put the blades on for me. She is courteous and kind!

Tonya and Ariel gave my boyfriend and i an amazing experience after we had had a bad day. It was relieving to the know the reliability and knowledge they displayed. They made everything super quick and enjoyable! Definitely will recommend these lovely ladies and will be back! Thanks!

This AutoZone in Starkville is good to college students. I stopped by to have a part looked at since I have no clue about vehicles. To my surprise, a woman came out, took a look, and told me exactly what was wrong. Now that may sound like an odd statement, but as a young female who dreads mechanics/men in the auto-mechanic industry, it made me very happy & comfortable to have someone I trust and can relate to explain what was going on with my vehicle. I got it fixed shortly after, and though I wasn't in the store for long, I will be coming back to buy parts!