B&R Auto Wrecking NV 89011

A

Andrés Gómez

Ive en countered SO MANY unpleasant moments here at B & R over the past 2 months but last Friday on the 6th has to be by far the worst I went in to check for a part. While waiting in line I experienced something that can only describe as ridiculous. The customer in front of me was there to pick up his part from what I gathered. He was treated extremely rudely by the woman who said she was in charge. I went out to the yard to go look at another part I need for my dealer and I hear the same lady yelling at what looks like an employee… no one wants to be out in the yard and hear “ oh I can get rid of anyone because the store manager dose what I say “ I don’t think I want to ever come back or refer anyone to this place, I’d rather take my shop business else where. We’re all humans there’s no need to treat anyone like an animal and be so disrespectful, If she doesn’t know how to treat employees I see why she definitely can’t treat customers right either. She seemed to simply be on a power trip and has no common decency on how to speak to people or treat a customer. Even the employees seemed embarrassed. Not a good look.

W

Waynes Grid

Made me stand there for 25 minutes waiting to check in, when it took me only 30 seconds to look at the item that Joseph suggested I come take a look at and realize that it was too damaged for me to use. Very disappointed that I had to wait nearly a half an hour to go into the public area, only to realize that I've wasted a half an hour of my day when we had to find something before everyone closed at 3:00 p.m. and not very cordial either. Do yourself a favor call the office and ask for Joseph, he'll find all the parts you need, don't mess with the yard until you've called him. You're wasting your time maybe like I did.

j

james hurlock

I just want to do a shout out for Shannon at the Henderson NV office for helping me get an engine for my Scion TC. I feel he went above and beyond to help me when I wasn't getting much help anywhere else. I will gladly refer anyone to him and would gladly do business with him again. Thanks bud! Sincerely Jim Hurlock