Baldwin Used Auto Parts 25320

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Kevin Steele

Called company to get VIN nber match on part woman took my VIN number and assured me they had part for a 2010 Honda Fit. After I drove 3 hours they not only didn't have the part but the car was not even the year the womanwas are told me it was. Offered not even a apology for what they did. Was rude and unprofessional in every way. DO NOT WASTE TIME cars are all buried in a foot of red mud.UNREAL.

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Kevin Stone

Stay clear of this company, check the reviews you have a high chance of this company cheating you out of money with non-working junk parts. Waited 3 hours to buy used seatbelts. When I received them, they had been cut out of a car with a Sawzall as panels were still attached to the muddy seat belts. A few days later my mechanic called and said the seatbelts were cut up and unusable, Baldwin’s stated that I cut them up. I have no idea why they said that. Check the reviews and see the pattern of non-working junk parts and Baldwins getting nasty blaming customer that the part did not work. They just pull and hand it to you, no testing and will not refund or exchange. Come to find out people in the car industry in this area said to stay clear of this business.

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Joan Waugh

Service was awful. Owner of this company accused my husband of stripping out the holes when the owner said there was enough thread to hold the screws from 6 feet away. Should have taken the part and told him what he could do with it. Treated my husband like a red headed stepchild. Place was very dirty. Had a least seven or more dogs in the area that looked to be not taken care of. Very arrogant and unprofessional. Watch what you buy from this company. They don’t care about their customers only about money the can steal from you. Definitely make this the last place on earth to buy from.

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kathy pettry

Talked to them on phone 3times yes we have it. Drove all the way there waited 15 min. What they had was damaged very disappointed to say the least.

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joseph holloway

I would rate this place with no stars if Google would allow me to. The customer service could be better provided by a chimpanzee. I have visited this place multiple times over the years and have never been satisfied a single time. One example of a time I visited I was looking for a transmission. When I first arrived I had to wait for thirty minutes just to speak with a man who I'm pretty shour was high as a kite, because he had to sit to talk to me and he fell asleep mid sentence talking to me. So I proceeded to find someone else and the next man I found claimed to be the manager. I then told him what I was looking for (transmission) and he told me $1500 little did he know I had already priced a brand new one from the dealership for $1125 I told the man this and he said his price was firm so I left unsatisfied.

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Shawn Elmore

This place charged $1000 for a motor that they said was off a running vehicle involved in a rear-end collision so the motor supposedly was good. My dad bought the motor for $1000. The mechanic who received this motor is undergoing cancer treatment and could not do it. My dad and his brothers (who the mechanic will tell you are good mechanics also) put the motor in and half of the motor didn’t work. Turns out the timing chain on one side was broken. No way this motor was in running order. When dad went to let the guy know, He said he was not going to honor the 90-day warranty because the original mechanic didn’t put it in. Now dad has to tear it down again and redo the broken motor.

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Lamar Gray

Horrible service so a bad engine took a month-and-a-half to install only for the same engine to lock up the next day and don't want to replace or refund the money horrible horrible service they even hung up on me

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Betty Casto

I wish I would have read the reviews before I went there. Terrible service very rude . They sold me a bad alternator. Would not take back so was out of the money and labor for time it took to put a bad part on.

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william warner

Have not been there yet . I'm going there on the first.. So really cant tell u much about this place other then they was very nice and polite on the phone and went out to check to see if they had the part I needed..

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Lawrence White

When I called was quoted price of $40 and 15 minutes to pull part. When I got there about 30 minutes later part had mot been pulled, had to tell them where part was located on vehicle, and price was raised to $100. Kids running around junkyard and office screaming and running over people. They need to separate their business and family areas. Do not recommend them to anyone.