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Keisha Schoolcraft

My engine decided it was going to have issues. Bill Herrig auto parts squeezed me in early the next day. Found out I had to replace two cylinders, spark plugs and thermostat. I had to wait for parts which wasn't a problem. They did me a favor getting me in and fixing my car. These guys are awesome and very cool for doing this for a customer. I recommend coming here I have never had any issues. The atmosphere is calm and relaxed and the prices are not bad. I wont go anywhere else. Thank you guys!!

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Noelle Palmer

I have been going here for little over 2 yrs and every time i have gone there the mechanics were very polite and explained everything to me so i understood what was gonna be done and how long it would take. They are very professional n i will continue to do business with them.

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Jenniffer Allemann

From towing to checking out a "clunk" they've got you covered. Excellent service, fair pricing.

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diGixOnPC

Great people to do business with. From simple to complex they do it all! Leave with a piece of mind that your vehicle was worked on properly without taking out a second mortgage!

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jessica lattu

Was recommended by family to this garage. Made an apt for almost a week out cuz it was earliest. Explained to them I had a rental car the sooner I can return it the better cuz it’s expensive. Dropped it off the following Monday for Tuesday morning apt which I verified when I was there. Come Tuesday around 2pm I call because I haven’t heard anything and they said they haven’t even looked at it yet. Not even calling to tell me it was delayed and give me the option to bring it elsewhere cuz of my tome frame. They clearly didn’t care about my rental situation or me as a customer. Not only that the mechanics and office staff do not Communicate what your concerns are. Office guy said not to put a certain product in my car and they would leave it in car since I already bought it but mechanic put in anyway and said he was never told not to and that the office staff aren’t mechanics and don’t know what they are talking about. Car went in for new transmission lines, and a full service and flush on transmission. I bought the lines, fluids, filter and gasket. Went to pick up my car and they tell me they used my old gasket cuz it was still good and states they threw out the new one. They never called me to ask if any of this was ok and threw away a new part I paid money for instead of giving me the chance to hold onto it in case I needed it. Very unprofessional and not very personable and unacceptable to not only leave the owner out of the loop and not update them but to throw out new parts they paid for without asking if they want it back. I will never go to this place Again and updated those about my experience who recommend me and will make sure to tell anyone I know not to go here. Not trying to be a jerk here but I’m tired of these garages seeing a female walk in alone and think they can screw them over. No doubt my new part I paid money for is sitting on their shelf or in a vehicle of someone they know. A little common sense and curiosity goes along way. Reminder to those mechanics, those are OUR vehicles. You need to be updating people and asking them what they want and not decide for them what parts go in or which ones get thrown out.

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Just open Mail

He is awesome all around tries to find u the cheapest price possible. Bill's customer service is awesome and he's gives it to u like it is !!! Therefore he is the only one that works on my two vehicles !!! A++++ all around

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Erin Sweet

Called to set up power steering pump change, dropped my car off on Tues was told it'd be done Wed, called Wed to check on progress was told it'd be done early afternoon Thurs. Called Thurs at 1:45 and was given attitude and told the part wasn't even there yet. Not impressed. Never again.

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rosalind passley

Excellent work and great customer service. Would highly recommend them.

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Margo Caldwell

Quick and efficient work. Satisfied customer.

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Richard Eastup

Very good service and more than fair. Bill and his employees are great guys.