Bill's Used Auto Parts 70127

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Jessica Manger

I wish I could give yall negative stars. Paid 150 core fee in cash, got a receipt and went back to get my money with transmission and they’re saying they don’t owe me anything. Apparently receipts don’t matter. Def don’t do cash, that’s obviously pocketed. This junkyard is run by thieves. That’s the only thing they specialize in.

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TLE

I visited this location and was impressed by how well-maintained and clean it was. However, the customer service was extremely disappointing. The representative I interacted with lacked professionalism and seemed irritated, as if they didn’t want to be bothered. I even politely asked if they could communicate more professionally, but their demeanor didn’t improve. I observed this employee for 15-20 minutes to make sure I wasn’t overreacting, but it was clear this behavior wasn’t just directed at me. It’s disheartening because the location has so much potential, but customer service like this will drive customers away. I highly recommend that management consider additional training or re-evaluate the employee in question to ensure a better experience for future guests.

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Tanya Valdovinos

The best people, prices, parts and service!!! And I looked everywhere in New Orleans all the way to marrero!! Hope I don’t have to return for anything again but if I do Mr Bill’s is where I’ll be going and not checking anywhere else!!! Thank you so much guys!!!