Bill's Used Auto Parts 70127

T

TLE

I visited this location and was impressed by how well-maintained and clean it was. However, the customer service was extremely disappointing. The representative I interacted with lacked professionalism and seemed irritated, as if they didn’t want to be bothered. I even politely asked if they could communicate more professionally, but their demeanor didn’t improve. I observed this employee for 15-20 minutes to make sure I wasn’t overreacting, but it was clear this behavior wasn’t just directed at me. It’s disheartening because the location has so much potential, but customer service like this will drive customers away. I highly recommend that management consider additional training or re-evaluate the employee in question to ensure a better experience for future guests.

B

BlackBread Mack

My experience with bill use auto parts was great reasonable pricing. I couldn't find the parts to my 2012 Dodge Ram and the one's that had the parts, prices was higher than a functional drug addict on Friday nights!!

j

joshua cleary

Was looking for a part and I was getting prices forgot that I called before the guy that answered the phone gave me attitude and hung up. Also the part I was looking for brand new from the Dealership was 45 dollars they wanted 75. You should learn to speak nice to the people who pay your bills. He sounded like a disgruntled McDonalds worker.