Bill Smith Auto 61802

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Robyn Smith

This location is great with customer service and the services they provide! The workers were very polite and knowledgeable! I wasn't sure what size rim I needed and was able to text them a picture. They immediately told me what I needed as well as gave me a quote through text messages! Their price was reasonable and I was able to get my rim on the next business day! Thank you so much! Please check them out!

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Tom Utley

They had a part I couldn’t find anywhere else. Their price was very reasonable super easy to talk to. They had multiple ways to reach out to them via text message or on the phone. I couldn’t be happier with the service they provided me highly recommended these folks to anybody.

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cheryl dugan

We have used the store in Danville with great help and parts. This time our part was through the Urbana Bill Smith store. Steve found several doors for us and then narrowed it down to the perfect one. When I went to pick it up, Steve and Zack very helpful loading . Highly recommend both locations, they are awesome.

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Nataijah Johnson

Zack helped me, my experience was great I usually always go here for parts. He ordered my part and it came the next day. Very fast and reliable!

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Hannah Sophia Martelli

Zack provided me with swift service and great communication! 5 start worthy service.

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Bob Pelletier

Zack was unbelievably helpful. Great place to buy parts. Highly recommended.

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leslie Johnson

They are amazing! I bought my car there a little over a year ago and it was by far the best car buying experience I have ever had! No pressure at all! My car had a head to toe warranty for a year. During this time it was driving a little “off”. They couldn’t figure it out so I though I just needed an alignment. So by the time I bought new tires and an alignment, the warranty has already expired and I came to find out it needed a new rack and pinons. I of course was disappointed it was finally figured out after the warranty expired. So I made an appointment to have it fixed but ai thought I would ask them if they would cover it since there was signs of it acting up but they couldn’t figure it out during the warranty. I figured the worst they would say is no but it was worth a shot. Not only did Bob cover it and had it fixed, he loaned me a vehicle to drive while it was being fixed. Zach is amazing to deal with! “Dan the man” as I call him was always so friendly and great with fixing my car and so honest! Bob is the best and truly cares about his customers! I will probably never buy another car from anywhere else! I am sold on being a customer for Life! Give them a shot!

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william runyon

They had a fuel tank for my 94 Cadillac icouldnt find anywhere else because it’s discontinued & had great communication while on the phone which is rare these days . Great service !

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R S

Zach was super helpful and very informative! Awesome customer service.

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Sandy Hammond

Zach at Bill's is great, Even sending parts to Florida he's on top of making sure we get the correct part 1st time around, quick and pleasant to deal with.

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Kim Hasty

Zach does an amazing job. Always has a smile and ready to help when needed.

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Joshua Good

The guy that helped me I didn't get his name but he went out if his way to contact me and didn't forget about us little guys . He called told me tires were in and when I got there helped me load them and was very nice and professional. I will recommend anyone to come here very good prices and friendly. Great svc...

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Arreal Marie

service was amazing! Zac had a smile on his face and helped me with my new tire and got it for a decent price. he is awesome! definitely recommend going there.

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Denise Kelley

Zach was amazing and kind. He installed a car part that I ordered and was quick and efficient. He saved me a lot of money in labor cost and I would definitely recommend going to him for any repairs or services required for your vehicle.

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Ty King

Ordered a part from them and it ended up not working or fixing my problem. But they was good on the return and very helpful on solving my issue. Not the 1st time I've used their services before. I'd recommend them if you can use their services to fix a problem.

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Alex Kovalov

Great service. Pleasure to deal with Bill Smith Auto! @AlexAutogroupcollision

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Madisyn Toscano

This place really helped me out. I needed a new wheel and tire or I couldn’t drive home for spring break. After Zack told me the wheel would have to be ordered in and could take till Monday, I asked if there was anything that could be done so that I could drive home. After some smart thinking and examining the rim, he was able to find a solution. I am incredibly thankful for this shop and Zack’s help because now I can drive home for break!!!!

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zac johnson

Always a great experience doing business with Bill Smith auto. Zack really goes above and beyond for customers. It's truly refreshing to be helped by someone who cares about the work they are doing. Great customer service. Will definitely return in the future.

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Heather Doney

I love how helpful Zack is he is the only one I ask to help me with tires they're always a great affordable price. 10/10 recommend bill smith's auto and ask Zack for help finding your car parts !

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Robert Johnson

I have been to bill smith several times for various things. Great friendly people! I have picked up good rims at an affordable price, a couple of used hub bearings and a rear differential . The rear differential is normally a very expensive part new but the used one was much cheaper ! Whenever there was something I needed to return(not often) they took it right back no questions asked. The parts I used were all good and affordable. Great place to go if you want to fix a car without spending a fortune on parts!

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Mark Maher

I like to do business with these guys. Zack is a fantastic parts guy who will go above and beyond to help you get the right part in a fast and timely manner. Great experiences so far, good people. Keep up the excellent work people.

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Mia Shanks

Zack Markland was so much help! Very easy to work with!

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Dalton Smith

Great experience with my transmission and I'll be getting my back window tomorrow. Anything you need Zack markland is the man ext 125. Call him. I'll be back every time.

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Prestige Collision Corp

Great work, Zack was very attentive when helping me place a first time order. Will definitely use them again.

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Capital Auto Shop

The team was incredibly responsive, addressing all my inquiries promptly and with a high degree of professionalism.

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Jessi Marriott

Their competitor sent me to them when they did not have what I needed in stock. Bill Smith Auto didn't have it either, BUT they offered a $40 savings difference on the order that is being delivered directly to my house. Zack was knowledgeable, friendly, and had us in and out in a matter of minutes.

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Robert Barrett

They were very helpful. Zack treated me professionally and the whole process was pleasant. They had the exact part I needed. Danville took it off a car and sent it to Urbana saving me driving to Danville. They are good people to deal with. I will definitely use them again and tell others to do the same.

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Eric Nieto

Amazing shop especially with Zack around from front desk he really helped me when I was in a pickle and was able to order my needed tire on my Tahoe quickly and the tire did not have any issues at all.

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Anthony Laubscher

GREAT PARTS GUYS! ALWAYS AMAZING SERVICE AND KNOWLEDGE!

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Debbie Kauffman

Chris got my part pulled and shipped it to the Urbana store. It was there the very next day! Zack at the Urbana Bill Smith Auto Parts helped me at the shop. He even went out to my vehicle to make sure it was the correct part and that it worked!! 👍🏼👍🏼👍🏼 So good, I’ll borrow a hand to give an extra thumb up! I would DEFINITELY recommend this shop! Thanks guys! You’re great!😁