Bionic Auto Parts & Sales Inc 60639

G

Grant Ellis

Massive operation, selling tons of parts. Honestly though their staff over the phone or easy to work with, the parts arrive as expected, they will load up what you need with a forklift if it's palletized and in my case they help me toss the stuff in the back of my car since it was a bit big. No complaints here. Don't expect a super posh establishment, it's an old Warehouse with old Auto parts going through it so manage expectations there, but what they've got is fairly priced and accurately represented

L

Lohith Reddy

I would give a negative rating if I had the option. This location has extremely irresponsible employees—avoid it at all costs. They mislead customers and provide false information. I was looking for a specific bumper and called this location, where an employee named Miko answered. He informed me that the bumper I needed was at a different location in Milwaukee. He said I couldn’t inspect it in person but assured me that if I paid half the amount, they could ship it to their Chicago location for pickup. Since I had no other option, I agreed to the terms and made the payment. During our call, I clearly told Miko that I was coming from Ohio to Chicago just to pick up this bumper. I specifically asked if there were any issues with it, to which he responded that everything was fine except for a few minor scratches. Based on this assurance, I proceeded with the purchase. However, after picking up the bumper and bringing it home, I discovered that it was dark brown instead of black, as I had requested. Worse yet, the fog lamp holders on both sides were broken—something Miko never mentioned. When I called him to address these issues, he denied ever discussing the bumper’s condition and abruptly ended the call in the middle of our conversation. This experience was incredibly frustrating and disappointing. Their lack of honesty and professionalism is unacceptable. I strongly advise others to stay away from this location.

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filip skoczen

I had the pleasure of working with Miko, a sales rep at ext 350, who went above and beyond to help me find the part I needed. Miko walked me through the entire process ensuring I understood everything, and even gave me a call when the part was ready for pickup. I truly appreciated the level of service!