We had an awesome experience with this shop. We blew a tire on our 42 foot 5th wheel trailer 20 miles from their shop. We have road side assistance through good Sam. Finally after not hearing from anyone we called back Good Sam to see what was going on and the customer service rep forgot to dispatch our call. So the new CSR did and we finally got help. The tire was of course blown on the drivers side but Juan didn’t hesitate to help us out. We gave him a tip and he was reluctant to take it and said he was just doing his job.Well we couldn’t have asked for better road side service. Their shop didn’t carry the spare we needed to replace but helped us locate who might.Don’t be haters. Use small business. Make reviews on the positive and your frustrations.

Best described as, your worst nightmare when you breakdown 2,000 miles from home, the day before Thanksgiving, and the nearest Ford dealer is over 100 miles away. After researching and determining the problem with my new Ford I called Bozos and asked if they would order me a relay module for the fuel pump. The next day they tried to convince me that I needed a fuel pump. Luckily, I was able to get the car to start and drove to the Ford dealership, purchased the part I needed and installed it myself in 15 minutes. Total cost 40 dollar's. Need I say more.

Our tire found a nail. We pulled up to Bozos, the guy immediately helped us and we were back on the road within 20 minutes. True 5☆ Service

This shop went above and beyond for me and my dad. My Volkswagen Beetle started having transmission trouble and when we stopped here, they said that they do not work on VWs, however, we can use their lift and take a look ourselves. Everyone was super nice for us and they went down the road themselves to get the transmission fluid we needed. They all gave a little help and I personally will be forever grateful.

Long story short, we hit a deer on the way while passing through. The radiator had been messed up pretty thoroughly from it. Once we had a hold of the part, we called around for a mechanic.These guys were the only shop we spoke to in Santa Rosa who were polite and happy to take a look. We brought it by, and the mechanic got right on it. Less than 2 hours later we were back on the road.These good people saved our vacation. I would definitely recommend them.

I got in a wreck after my tire popped on the 40hwy. I got towed to this garage and they not only got my car running and me back on the road for another 600 miles the same day, they charged me with a fair and great price. They saved my trip

Can’t recommend this place enough! My Ford Escape died on I-40W during my move from North Carolina to Arizona so I had it towed to Bozos since it was one of the closest repair shops nearby. Found out the engine needed to be replaced but I didn’t have the money right away. Tim, one of the mechanics, offered to give me a ride to the Albuquerque bus station an hour and a half down the road so I could get to Arizona & move into my apartment on time. A few weeks later I was able to get the money I needed to cover the repairs and thankfully during that time they had already located a solid replacement salvage engine, which was completely installed a few days later. I took a bus back to New Mexico and Juan, the shop manager, was gracious enough to give me a ride back from Tucumcari (the closest Greyhound stop to Santa Rosa) when I arrived even though they were extremely busy that day. Engine works great so far two weeks later. 500+ miles back to Arizona with no issues is definitely a good sign. Even though getting stranded in New Mexico sucked, the guys at Bozos went above and beyond to help me out and get me back on the road as quickly as possible. Would definitely be back for routine maintenance if I lived in the area. A++!!! 🙌🏼💯Update - December 2020: engine still runs great & I have these guys to thank! Thank you Juan and Tim for helping me out when I was (literally) down to my last dollar. 🙏🏻

They were able to get the tire on my RV change very very quickly so we can get back on the road. Very very reasonable and good quality work. I would definitely recommend them

This was way back in in 2010. But I had a blow out just before Santa Rosa. I coasted in but realized a spare wouldn't get me to abq. He hunted the specific tire size I needed in the junkyard and fixed me up so I could get to ABQ. Saved our butts. Service: Part finding & extracting

This Place and the People are Awesome. They took me Right in with NO problem, I was 1,200 miles from home and they treated me like a Friend, I can't say enough about them....