Cream's Dismantling & Scrap 95403

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Rick Reis

Really appreciated the effort Cream’s put forth to get my 36’ class A diesel pusher to the repair shop. After arriving and seeing the driveway grade onto Highway 116 they advised they would not be able to make the turn onto the highway without dragging the front and possibly the rear of the RV. They were willing to pull the RV by chain out of the driveway and up the highway about a half mile to accommodate the 4 Axle Tow Truck require for this RV. Everything went exceptionally well. Very courteous & professional. Highly recommend! Thank you, Joe & crew for making it work!

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Daniel J. Warren

Cream's to the rescue! My story started with a vehicle that had a good motor but we did not want to spend the $$$ to put in yet a 4th transmission. We wanted to help a cause that is trying to make a differance. I started the on-line process last Wed., as of this morning, 8/10/21, towing is still out until Thursday. The web-site said 24 to 48 hours for towing to contact us. After several calls and assurances on Sat. & Mon., I just needed to get the car out of my mechanics lot who was not thrilled with us for how long it was taking. Well! I called Cream's yesterday. They were kind, proffessional and they helped me deal with the DMV paper work that I was not familiar with. Today, the car is off my hands. :-) Thank you Cream's I will never try to donate a vehicle again.

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Peter Mosher

On occasion we all need some help! Joe from Creams Towing stepped up and gave me the help I needed. I had one of my semi trucks run into problems in Santa Rosa. We contacted a couple of roadside companies who were not able to get the truck running. I called Joe and he told me he would tow it if need be but would like to try and start it first. I agreed and that is what he did. Awesome! Saved me a ton of money. Thank you Joe and thank you Creams Towing.

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Paul Zografos

You pick, we pull. I like that. If you guys also offered some basic advice on installation that would put your services way above pick n pull. Plus most people i would think are coming from santa rosa so your closer by far. Do you have a good selection of parts from newer model vehicles and brand new incidentals for installing those parts? A few handy tools could sell as well. Never been there but when i get a vehicle you guys will be obe of the first places i check out.Oh, would you be able to recommend any cheap auto body places near your area?

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Elinor Carbone

Creams very much played me. "We specialize in salvaging all usable parts from non-operable or unused vehicles." is what is said under their "Cash for Cars" tab on their website. Which I'm sure is true, and I'm sure *THEY* make cash for your usable, salvageable parts, but the amount they pay you has nothing to do with the usable parts on your vehicle.The amount they pay you is based solely on the distance of your car to their scrapyard. That is all.I was told I'd be given a quote before they picked up my vehicle, but that did not happen. I didn't even know how or when I would be getting the aforementioned cash for my car, because all they did was show up and told me to sign my title over to them.They lead you to believe, based on the wording or their website and the lack of information they give you, that you're going to get a portion of what the "USABLE PARTS" on your car are worth. That is not the case, and they do not give any information to their customers on the reality of their business. I'd be a lot less angry if I knew what I was getting. But now I know that what I was getting was Ripped Off

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Peter Oliver

Great company to work with, called when they said they would and showed up when they said they would.Took away our old clunker and left me a check!Casey is the Man!

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ragnarok 185

Called on Wednesday, next thing I knew Casey came picked up my car left me a check and took the paperwork left me instructions on releasing the car online.

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Denise Hansen

I Highly recommend Cream's Towing.Joe and Carlos are truly a very hard workin team. They made our day Thank You Cream Towing Only the best I will recommend you to all Thank You So Much !

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Matthew Gudenius

Called these guys to see how much I could get for my car -- turns out, they don't actually want used vehicles (despite what they say on the website.) Don't bother![I offered a 2000 Sebring convertible -- 80k miles, still runs, but the body was damaged when a tree fell on it. So it got "totaled" with the insurance company, but I still drove it for a year after that, until deciding to get a new vehicle recently, and I simply don't want to go through the hassle of trying to sell it.It has almost-new cloth top, plus perfectly fine engine, drivetrain, radiator, transmission, etc. They offered... drumroll.... $175. LOL. The tires alone are probably still worth more than that, not to mention any of the parts I just listed...]Don't bother with these clowns. If they are this out of touch when it comes to buying price, I'd be willing to bet they are just as out of touch (on the opposite extreme) when it comes to selling things...

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Sean Daily

I've worked with Cream's several times now and have had a good experience each time. The advantage they have over places like Pick and Pull are that they will actually go and pull the part from a vehicle for you, vs. you having to do it yourself. Also, I've found their selection to be wider, and when they didn't have what I needed they were able to order it for me.