Brandywine Automotive Center 20613

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Concerned Citizen X

Be aware of the scheme they run. I live in Clinton and called before coming to purchase a part. They told me one price on the phone & told me the part sold to jack the price up when I arrived. I arrived in least than 5 mins.& It took the cashier more that 15 mins to complete the transaction. So the person who bought my part should’ve still been there. No one was there but me. #scanners

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skyla bannister

Took my car there to get a new engine and it took three months, every time I called they gave me excuses. I went to check on my car after two months and the front desk clerk was rude nasty little man who knew nothing but excuses. Finally got my car back and the engine was not put together right the engine light was still on and my antifreeze was leaking everywhere. DO NOT GO HERE

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Nyeal K Wise

First of all, I didn’t even get to actually be a customer before the distrust begins! I found this place on google and called to see if they have a fuse box for my vehicle. After giving the person who answered the phone all the information that I had he advised me that I needed more information. When I got the information and called back there was an automated message saying that the business has now closed. That wasn’t even 20 minutes after I got off the phone. On Google it states that this company closes at three. I called back at 2:06 just to receive the news then I will only be able to receive help on Monday which is the next business day. Anybody who works with cars knows that if a person needs a fuse box most likely the vehicle is 90% disabled and unable to be driven. I feel as though the person on the phone should’ve told me that they were closing soon that way I might’ve been able to somehow get the information faster. I would not use this company because I feel like I will be highly inconvenienced because the workers are lazy and don’t want to deal with customers when is close to close of business. Not to mention those are not even their actual business hours that are posted on Google. Poor poor poor poor poor customer service 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽

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T&h Hunting production

Most horrible owned places called for a part told me they had it drove 3 hrs to them they didn’t have it pulled price was way higher then on website place is a joke I’ll make sure everyone knows

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getbig2000

Never been here, always passed by. Could not have known I needed a part for my 2012 Hyundai Elantra. Drove from southern Md to Brandywine and they had the part I needed. Place is huge and staff were professionals. Part much cheaper than dealership. Recommend!

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Nicholas Clark

I called on the phone for a specific year range for certain part they said they had a few vehicles in stock I would have to take a look myself saying they don’t inventory the kind of part I’m needing. I come into the store pay the two dollar entrance free and then they say they don’t have any of the vehicles in stock and I drove over a hour away to come here to this specific one who supposedly had it and they don’t have it. Waste of my time and keep in mind nice on phone but horrible in person costumer service. It is the one and only time now I will ever go there.

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Marcus Artis

I thoroughly enjoyed my visit this past weekend. Long story short, my window got busted and I got robbed and I needed a new car window. They were able to supply me with a window and install it for a reasonable price. I waited about an hour for them to pull the window and install it but since I had left my car dirty with the glass and trash from the break-in and they were so kind enough to clean it all out, it probably would have went faster LOL. Their face-to-face customer service could be just a little bit better but they are knowledgeable and helpful with all of my questions. All in all I am very satisfied with the labor service and the installed window looks almost better than my original one. Thanks guys, I will definitely be returning in the coming months for some other parts!!

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Lavonnia Johnson

They are very good at finding parts for your car. The price is great and the customer service is excellent.

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Liv

Called just to ask a few questions about a truck I had found on ebay. Fella automatically assumed since I was a female I didn't know what I was talking about. Very rude and not helpful at all.

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wthEmmanuel

Great prices and employees. Ive have been there twice to get two seperate tires plugged. First time i went to get my tires plugged, i had more than one nail and they plugged them for 15 dollars. the second time i went to get another tire plugged they told me about my tire dry rotting and helped me prevent a tire blow out. Everyone there was helpful