Brandywine U-Pull-It 20613

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Mercy Ramos

I went to this place to look for a Power Steering Reservoir according to me going to the junkyard it was going to be cheaper for not paying $20 at auto zone or wait almost a week and order it for $12.99 on Amazon. If new it costs less than $20 here at the junkyard it could cost about $5 or less according to my calculations and surprise when I entered this horrible place they charged me $4 just for entry and it took me almost an hour to find the vehicle because the supposed list they give you is not real, I found the old and dirty part with my own risk that it will NOT work and when I went to pay they wanted to charge me $25 + taxes and I told the guy that on Amazon it was worth $12.99 how was it possible that he was charging me more and he very rude attitude told me that they did not compete on prices with any other store. Do not waste your time going to this place it is better to buy new and cheaper things.

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Jason Miller

Horrible customer service. Rude attitude. Says on the sign that we have until 4:40 to use the yard, but they running people out at 4:00 on a Friday because they trying to leave for the day. No respect for peoples time. They have signage that explicitly says yard closes 20 min prior to close of shop. Take down the signs if you aren’t going to abide by what you say. This is a horrible practice for a place of business to not respect and honor what they say. Period!

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Justme

This place is great! There are a lot of cars!! Although, the clerk will guide you, it is still a little difficult to find the car you’re looking for-there are no signs. So be prepared to look around. I would recommend that you buy the insurance. It’s just a few dollars more and if the part doesn’t work, you can return it. The people are very friendly and nice.

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Marcus Meier

Came into town from Indiana for Honda Day, and one of our cars was having issues at the hotel. Called around 3:45, confirmed they had some cars in the yard we could have used parts for. Asked what time they closed to confirm, Google says 4:30, guy I spoke to on the phone said 5 o’clock. Immediately jumped in the car, 15 minutes from our hotel in La Plata but took 30 minutes with traffic at the time. Upon arrival around 4:15 the woman that greeted us said entry to the yard stops an hour before close. I mentioned we were from out of town and needed to fix a car before tomorrow morning, and asked why that part was not mentioned when I called or even stated online anywhere and lady became irrate with no clear explanation before being silenced by a guy just getting off the phone. We would’ve been in and out in 10-15 minutes max. Not even the yards from where we’re from have a rule like that, they have an intercom and give you a warning of closing 30 minutes to close, then again at 15 minutes to close. Very unprofessional and uncaring customer service.

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Michael Madison

It used to be my go to place, but I’ll drive the extra 40 miles to go to another yard. There is no organization to the placement of cars(Ford trucks next to Nissan cars next to Kia suvs), and everything has been so picked over, there are NO useful parts on anything in the yard.

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Faith Davis

Went looking for parts for three different vehicles with my son and brother. The staff was friend and offered accurate locations for each vehicle we were looking for. Didn't take us very long to get what we came for. It was pretty neat and organized for a junk yard. Prices for places very cheap only have to pay $2 for entrance fee.

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Joseph Gagliardo

Buyer Beware ....I called Brandywine to look for a Tail Gate for a Dodge truck, They were a bit quick on the phone and asked me to call back the next day so I assumed they were busy. I call the next day and they have what I am looking for and the price was good so I pay for it and give them my shipping address. A week later the item is still not at my home and my card had been charged so I call them and they say it did not ship yet because they wanted to show me pictures ( They should have reached out to tell me this ) I figure fair enough and they say they are sending them now ( 11:00 Am ) no pictures come so I call back every 2 hrs and they swear they are going to send them. At 5:30 PM I call back and ask them to cancel my order which they did but got angry and hung up on me. The next day I went and picked one up much closer to me and cheaper. I did not read the reviews about this place until after I placed my order which was my mistake.

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Rolanda Mitchell

I just called and someone rudely picked up and hung up the phone on me. That was so rude. Just don’t pick the phone up at all let it ring. Don’t hang up in a person’s ear. I see now they are unprofessional at this place, so I would not spend my money here.

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Michael Guarraia

Called, asking to purchase a large quantity (>100) camshafts, various makes and models. Asked if they could help me. Response: "Not at all". Hmm. As a business selling used auto parts, I would think maybe they'd be interested in making a sale like that? Strange.

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Micah Vestal

Of the four self-service salvage yards within an hour of Alexandria, this one probably has the best yard layout and the prices are very good. The cars are generally on flat ground with decent spacing, unlike some of the yards that are on rocky hills. They also have a decent inventory selection and the people who work here are polite and friendly.

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keikosman

Pull-it prices too high for your effort. If you're looking for headlights or taillights, you're probably better off looking on ebay. If you come here, the parts they pull cost more than what you'll find on ebay and if you pull-it, the price will almost be as low as what you find on ebay...oh yeah, pulled parts are sold as-is. You'll find your part cheaper, cleaner, tested, and with ebay's guarantee.

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Chester Nimitz

Went there and were told that the U Pull it no longer exists. Large Signs for u pull it are still on the side of the building multiple times and on the inside too. Website has no mention of this and cars were put in the inventory as of 4 days before this review. Edit: Business quickly responded with an explanation. Star rating increased

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Javier Bonilla

I went in today for a front bumper support cover. I found but unfortunately it didn't fit my car ! I took IT back in for a REFUND but they told ME returns aren't allow !!! BAD BUSSINES DON'T GO THERE PLEASE!!!

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Sardar Gulfraz Inqlabi

Recently jacked up the prices, I got ripped off few weeks ago, I pulled two tail lights and fuel pump for 07 Camry and they charged me $170. Double the price of new parts, I asked the reason for that high price the guy told me now it is different management and price goes by make and model of the vehicles, I will never go there again and will not recommend to anyone.

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Tim Hickman

Called previously before arrival to make sure they had the part and the price was correct they said yes part $30 and they had several on the lot on arrival they said they didn't have the part and that it was $225 for that I could buy it new first and last time I'll go there wish I could leave no star

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Rsndrs

The female at the checkout/ checkin counter severely overcharged me for a fender and bumper. The website states on the parts price list that a fender is $35 and a bumper is $50. I was charged $180. I could have purchased new parts for that price. She also failed to give me an itemized receipt stating what I purchased and how much each item cost.I would like some retribution when I return as I am a loyal customer. 6.3.2019. I hope that the powers that be reads this review. Be careful and always cross reference Brandywine's parts process list when pulling your parts and paying for them. The lady at the counter needs retraining.

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HUSSAIN SHAH

Good parts cheep price jr is nice sales man with dealing

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Roberta Townes

I visited the Fort Washington location this morning (6/29) and purchased sunvisors for five dollars apiece went to Brandywine an hour later to find the same sunvisor and they wanted to charge me $20 a piece! Pricing is not standardized and feels like a rip off. Needless to say I did not purchase it, highly disappointed. I will not return.

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Rick Anderson

Brandywine owns several junkyards in the area, they are all not run the same. On my way home from another Brandywine yard that totally wasted my time telling me they had something that they didn't, I stopped by this site, just in case. Just the little details indicated to me this yard was run much better. They were very professional, checked their inventory immediately and was able to tell me they did not have what I was looking for. In the future if they have what I'm looking for, I would not hesitate to go to this Brandywine location!

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Nick Held

Awesome selection and some of the cheapest prices around. They add new cars very frequently and have great sales on holidays (a big percentage off, $75 flat rate for a wheelbarrow full of stuff, etc.)

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Steven on The Water

Went to the yard. At this point it's robbery to have people pay 2 dollars to go in. 98% of the cars don't have engines, grass is overgrown and it looks derelict. There is nothing to pull, it's just a graveyard

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The Real Porter

Seems like a very big scam saying on there website it says a bucket seats cost 20 and 30 if they’re electric yet at the brandywine location the only location that has anything not completely picked off they want 250 per seat for used parts that may or may not be in there. That’s quite a difference. 250 for a bucket seat from cars that are over 15 years old crazy

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Josue Maldonado

Terrible costumer service can’t even get a hold on the call because they keep hanging up the phone like they don’t want to work

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Jay Stubler

Nice yard very clean however there inventory on website is not updated both vehicles I went to see where gone. Guy at counter said that website isn't always updated. Drove an hour to find this out.

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K

Big fat Guy at the front desk called me "impatient" I asked him you calling me that or someone else he said "yea you" horrible service. Side note if the " guy" is reading this maybe you should be a little "impatient" it will keep you on your toes and might loose a pound or two

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Tiffany Grant

They are a bait n switch. Crooks. Drove all the way there for a part that was $50 online. When I got there same part was $150. The lot is filthy. Trash everywhere, more a garbage dump then a salvage yard.

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Rueben

Out of 100 and something cars I walked past I only saw 3 engines in the cars I can tell you all 3 that’s a little crazy one of the biggest points in going to a junk yard is to find that impossible screw or hoses off a pointless part of the engine it’s really not a pull it your self if all you want to do is capitalize off of the important parts and give us the scraps it’s really a slap in the face as a customer I walked in and saw all of 3 maybe 4 people searching thru the junkyard iv been shopping here for years sometimes I would just search the junk yard for idea or just to see what’s in there iv been a mechanic for a long time and have had a lot of good runs but unfortunately I won’t be going back hope one day it comes back it it’s glory.

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Paul Mitchell

Well run operation with great prices. Daniel and his staff run a great operation and provide excellent customer service! Their parts selection and prices are very good.

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Connor Ford

Bought a transmission 8 months ago with a 1 year warranty...well it broke and when I called to ask about the warranty they told me they had no record of it and that they didn’t believe me. I was then asked to drive 2 hours just to show them a reciept... sorry I’m not making 3 trips for a warranty transmission I feel like I was cheated out of a new transmission

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Rodney Bates

I didn't have a good experience. I called to see if they had a part for my car. I gave them the year and make of my car. They Hey said they they did have the part but I had to pull it myself. I drove all the way down there and not only the cars were not