Carquest Auto Parts 94901

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Schmian Evans

Ordered a battery online, picked it up in store. Very easy ordering process. Generally, some of the staff were nice though the note about free battery installation with purchase, as noted on their website, wasn't fulfilled. Was simply told, "We dont do that here." Even after mentioning the note on their website, no offer to help or even acknowledge their own advertising. No other customers were in the store, and all simply watched as I installed in the parking lot. Have been treated far better at other automotive shops.

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Kathy R

I bought a car battery and after 20 days my car didn’t stared and the AAA tested the battery life and it was totally old, and ready to replace it. That was very dishonest of them to sell the old battery. Plus they didn’t installed it there. I had to make 4 trips to get the battery installed. Batteries are not like some grocery that you can buy, carry, and place it anywhere. In addition, the manager is very disrespectful, and mean. They need to improve everything. And just be CAREFUL because it seems like some people still live in the past where women where less than man. Just because some women don’t have idea about cars don’t generalize and sell you thinks that aren’t working properly.

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Platt Phineaus

This place always is very helpful and informative. Not once have these guys let me down. Every part that they have access to they have had either in stock or had it next day for me. Very good customer service and great prices. My uncle and myself have bought from them for years now.

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Nelson Cabrera

Carquest auto parts in San Rafael need to hire better customer helpers (cashiers) they all the time are mad especially a guy name George me and friends are being there sometimes and he is always the same, no doubt is why O'reilly fired him also need an update in google what it says closes at 7 when they closes whenever they want.

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Frank Mason

They had the part I needed but don't have the testing equipment to come out to your car to check your battery or alternator

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Jake Hornsby

Go here before napa or o'reilly for sure...friendly and knowledgeable

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Vegan Donut

The staff tried charging my battery for free and didn't try to sell me anything. Even suggested another store where I could get what I needed cheaper.

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Michael Staake

Was able to get me Mopar filter when O'Reilly, Napa, and City Auto couldn't.

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XtinaChiki C

Very professional and knowledgeable workers 👍

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Perry Price

Ok. Didn't have what I needed.