Only entrance to this store is from D street entrance. Advised not to come in from 2nd street as it’s the exit ramp (not entrance ramp).And best to enter from Northbound D street as if you try to enter from Southbound D street, you will sure to block the through traffic that will back up horribly in the intersection.This place was very busy at 4-5 pm that no parking spaces were left.I recommend to shop in the morning or early afternoon.2nd Street & D street get very congested in the afternoon and will be difficult to enter & exit the parking lot.

My check engine light came on last night so I went to O'Reilly's very early this morning and the guy behind the counter Jesus ask me what year the car was grab the little handheld machine came out to my car plugged it in and told me exactly what was wrong with it got me a price for the park and everything was great!

They have most of what u want....prices are average...but if u want really really good n well made parts go to NAPA AUTO PARTS ...IT IS WHAT IT IS.

I have been coming here for years, but recently I feel this location takes special care in their customers. Great selection of well-stocked parksI wanted to give huge props to William and Michael, who time and time again have been a tremendous help. They diagnosed my car 3-4 separate times, all at my request. They also caught some odd behavior during the test which helped me find the source of my issues.I am very particular about my car. In all my visits, both Michael and Wiliam were never condescending and always happy to share their expertise with any of my questions, simple or complex. I will always come to this location whenever convenient and I highly recommend you do the same.

I have been going to this location for auto parts before oreilly owned it. Staff have always been nice. Yesterday A young sales associate was inpatient and dismissive. I know enough about cars to ask questions and this guy was arrogant and dismissive. I like to support our local businesses but I just went home and ordered what I needed on amazonin response to your comment... My problem is not that you don't have parts that I want to buy but that your staff member attempted to make me feel like I was not competent. If you want to reach your goals of high service he needs training about how to listen and be patient with customers.

The people from O'Reilly auto parts are awesome the help me like the professionals they're thank you O'Reilly thank Nixon

I just have to give a shout out to Michael at the store in San Rafael, CA off D and 2nd street!!! He was super nice and changed both my headlights in the dark parking lot while I watched and asked a bunch of questions lol if there was a 100/100 for customer service and being super knowledgeable I would rate it. Thanks again, I appreciate the quick fix so I can get home safely in the dark! :)

I don't love O'Reilly's but this location is exceptional and has excellent customer service from people who have worked there awhile and know what they are doing. I am my own mechanic and shop here when I need oil change supplies and other supplies for basic maintenance. They have testing equipment to test alternator and starter, etc..

2nd time coming into this store with no help employees don’t even care about your situation you have. Asked them if they had any products to use for some type of scratch on my car they said no. No was the only word they said. I wasn’t going to leave a review until I came back and see if maybe they changed but nope still the same useless unhelpful employees.

I do not care how many times I've gone into O'Reilly's on 2nd Street in San Rafael, if one of two young guys helps me, they have sold me the wrong part everytime! Then when you bring it back, they always say it's Your Fault! And they refuse to give back your money! I only go in when the older guys are there, at least they know something about mechanics, and don't pretend to know everything like those two Idiots think they know!