Copart - Chicago South 60411

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Marcus Harris

This company as a whole is a joke and a clear example of what happens when you hire unqualified people to do a job. I've been trying to schedule with these people to pick up my motorcycle for days. Talked to some incompetent lady with a bad attitude and specifically told her to schedule the pick up for the following day then give me a call before they come get it. She reluctantly agreed and said ok. Next day, no call and my bike has been sitting outside all day getting rained on. At this point I could've rolled it by hand and got it there faster. No wonder they have less than 3 stars at all locations. Insurance probably uses them because of dirt cheap prices. Safe to say that you get what you pay for!

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Jasmine Mckinnon

If I could leave 0 stars I would. My insurance had them to pick up my car from my house. I specifically told the driver not to start up my car because it doesn't have any oil in it. He then proceeded to start it up. So now I have to get another engine since he didn’t want to listen to me.

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Christie Conroy

If I could give this location negative stars I would. My car was towed here after a major accident. While waiting for my adjuster to look at the car and get back to me on a decision I went to go retrieve my items from inside the car. I realized that not only were there things missing from the inside of the car (like Disney decorations, phone chargers, and personal artifacts) but also when I was given my license plates I was not given the holders that were on the car. When I approached coparts they had me fill out what was missing as well as I sent a detailed list to their email. I have been given the run around from a manager who will not take my calls, I cannot leave a voice message because the mailbox is full, and every time I call the ladies that answer say he is out in the yard but he will not call me back. It has been a week now and nothing has been resolved! The sub lot where my car was is covered in potholes and not labeled very well so I had no idea where I was going. DO NOT TAKE YOUR CAR HERE! If you have a choice take it somewhere else and make sure all items are out of your car beforehand! The only positive thing was the lady at the front desk was very nice and I did not have any problems getting what I needed from her.