I am beyond disappointed and sad after leaving this place today. I bid on a vehicle, my bid was sole based on the information posted in their website as well as the pictures they had listed of the car.I rented a uhaul trailer, drove 7 hours to pick up my car. Once the forklift operator brought my car, it was missing the wheels and tires that it had in the pictures.I totally understand they were aftermarket wheels but the pictures should had never been taken with parts that did not come with the vehicle.

Do not believe the title is clean on these vehicles. Bought 2012 chevy cruze with clean tittle supposedly. Paid to have vehicle shipped from conway ar to olivebranch ms only to recieve vehicle with salvaged title. They told me to return vehicle to nearest copart and told me i will just loose the 300$ shipping fee even though it was their mistake.DO NOT TRUST ANYTHING COPART SAYS OR POST ON THEIR AUCTION SITES.

It was so hard. Being Being the first time checking in. It was a bad experience. The yard guy was helpful helpful. He should run the Office.

very friendly. good service

Horrible customer service as well as management!!!!Contacted about a wrecked vehicle was talked to like a child and poorly handled. Dont recommend at all. Sad that we have to be treated this way. Was told by manager that i have 90 cars to be picked up and Im not calling 90 people when time or date changes. Just sad. They should fix this, explains why they have such bad reviews. All bad customer service, owner needs to check into that.

This place is full of thieves. They stole my ray ban sunglasses from my vehicle after they stated they would ship them to me. I called to complain and the woman who answered just hung up on me. Really bad customer service and they steal from people.

Had and issue related with titles and I need it additional paper work for my tax office customer service when out of their way to help me get it

Had to wait a bit to be helped but they were very nice and let me go through a vehicle of mine that had been wrecked and brought it up to the front so I can gather personal things even though they were closing in 10 minutes, thanks guys!

Called when I was headed there to pick up personal items from wrecked vehicle. Had the lot # and asked could I go ahead and give them the info so they could be moving my vehicle for me to get my items. Was told I would have to wait to check in once there. Used the required QR code to check in per covid 19 policy. Said my wait time was 6 minutes and it was 10:10am. Got a text notification at 10:33 that a rep was ready to assist me and come inside. Went inside and stood for 15 minutes before anyone acknowledged I was there. Finally at 10:53 was helped and then …BIG SHOCK… I had to wait for someone in the yard to bring it up. Customer service and compassion for those who are utilizing their business at a stressful time was completely missing. Hope to never have to utilize them again.

Terrible place. Only gave one star because I could not give 0 stars. They were supposed to be looking at my daughters car to determine if the insurance company was going to total it out. The car was there for 3 weeks before they even looked at it. When the car was finally returned it was completely trashed. The seat covers were pulled off and thrown all over the place, a container of laundry detergent in the back was spread all over the place, carpets were moldy, dipstick was missing and the license plate was removed. I'm sure they thought it was fine because she was just a 20 year old girl but this is completely ridiculous and unacceptable