Deerfoot Used & New Auto Parts, Inc. 18091

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comporangegt

I purchased a window regulator from these folks and the process was excellent and they shipped the part to me, had no issues with it. Fast forward a month or so and another regulator went on my car. I called them and they had one I needed. They tested the part prior to shipping and called to let me know it did not work. That’s a stand up way to run a business. If I need any more parts I’ll be going back to them.

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J P

Purchase a bumper there and went to pick it up on Friday. When I got there it was very dirty, which was fine with me. I loaded it on my truck and when i got home i unloaded it and started to clean it up, when i realized it had a dent, that was not noticable due to it being dirty. Since it was already late in the day we decided to wait until tommorow to call them. We missed them saturday but when i called today(monday) they are giving me a hard time. Theyre saying why did i wait 3 days to call them and it wasnt damaged when i recieved it. So they asked me to send them pictures which i did and now i think im stuck with it. I already had felt like i was overpaying but for the convenience of it being down the road i put out the 400$ dollars for the bumper. but expected it to be dent free and if they would of said inspect it fully now before you take it because there no returns then i would say thats my problem. But nobody ever said this. I'll update if the situation changes UPDATE AFTER RESPONSE: Well I'm a little confused that you had time to respond to my review but never tried to contact me to clear the situation up. Now another day has gone by and I guess I am stuck with this dented bumper. I will wait till the end of the day tomorrow to hopefully hear from somebody

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Paul Murjani

Called Deerfoot spoke to Frank he was the only place that had my parts for my E150 ford van. He described the part and it was exactly what he said it was when I got there. I drove down from east stroudsburg. Let me say Frank and his team were friendly and great to deal with. It a clean,well organized place and I will only call them first when I need anything for my cars. It was worth the drive. Thanks Frank Paul and Steve Murjani