Eastside Auto Salvage 28544

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William Strode

The person behind the counter was courteous and very helpful, they had the tires waiting for us, and put to the side, the tires were at an excellent price, and the tire technician was very nice and friendly, he put two new tires on and rotated one, he mounted two tires and balanced them both, and we were done in about half an hour. I highly recommend Eastside auto salvage for your parts, and tires for your vehicle, at great prices. I was extremely impressed with my visit today.

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Angry Technician

Ronnie and crew are good people and will always help you find parts. Rodger is an awesome counter guy and will help locate even if they don’t have it they can find it.

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Tovias Robles

Not sure what kind of professional mechanic are hired at this place, but for sure it was completely wrong at the moment I asked about technical questions before I paying for what they have done (I have the right to be informed technical questions) That guy Roger was disappointed to me. Especially because he actually wasn't being helpful to informed me about my questions. Go there only if you need old cheap tires or buying junk parts for DYS projects or get ride of your car for someone else profit. And check prices in the normal auto stores because some stuff are is worth as much as new parts from stores that offer better warranties. Be ready to confronted very estresed human behavior.

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William Beacham

Great place to find items for your vehicles. Always treat me with respect (great people) and a valued customer. Whenever I need help pulling a part they help ASAP! Plenty of Ford vehicles on the lot. I am looking forward to visiting again very soon.

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mike

Great salesmen! Good customer service is becoming rare these days. Roger is one of the salesmen that still know how to offer great customer service. Thank you

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Richard Chase

rude and terrible customer service, overpriced parts, go buy from ebay or rockauto or anything else, i would literally buy someones parts just to avoid them shopping here

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Darrell Hill

Looked everywhere for tire rim for my truck.they had exact one to fit and even sized rim holes to see if it would fit.even put tire on rim for me at affordable cost.excellent place to go and very very knowledgeable about what I kneeded.worth the drive from kinston to jville.recommend them to everyone

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Angelique Mitchell

Eastside Auto Salvage has always had the parts I needed for my Jeeps and PT Cruiser. On rare occasions when they didn’t have a part, they took the time to help me locate it. They will help me pull the parts off if I can’t do myself. They have changed out my tires at extremely reasonable prices. They are respectful, happy to help, and very fair prices. Highly recommend them!

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Crystal M. Dunham

Great customer service service, fair prices & they have a lot to choose from. If they don't have what you need they get online & try to find it for you. They even helped me load my parts in the car..Will return, thanks guys!

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Eric Rogers

Bought a part. The said the would have it pulled in a couple of hours. Went to pick up 3 hours later. Then was told they were going to lunch. Waited 3 more hours and I’m still here waiting

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Carlos M

Not good services and always messing up parts

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Annaleise Carroll

Guys there are so friendly and so helpful! Would absolutely recommend to anyone needing parts. Joey drove me to the part I needed and helped me load it. 5/5 to everyone there!

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Justin 2195

Had all the parts I needed at a great price.

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Miracle Photography

Need Used Auto Parts? Call, or go see the Counter Guys at Eastside. They are there to help. Went out of their way to see that I got what I needed. Good job, Boys.

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Kaleel Bennett

Do not come here if you want your time wasted domanic and Rodger I tried to come and get tires paid for them before hand he told me to wait around after I wait around they tell me they cant help me and I asked for refund they both had smart remarks to say they were all talk seemed to be funny to them that I was being played with

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James DeLay

The place is very busy. They have a great selection of parts, but they are not fast. I had to call a couple times to push the for the part I already paid for, but at the end of the day, I got a good part for a good price. After reading some of these reviews….. idc if they smoke or drink, they are busy because they have the parts and the prices are right. I will definitely be back! Good ok boys like me!

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Kelly E. Suratt

A great local garage with scrap yard,towing service, and auto sale lot... 😏 professional, friendly,fast service with a few good men ready to take on whatever automotive job you can throw at them...

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Casey Muxlow

Overall the experience was good. I called and asked for a transfer case to my vehicle and they had it for an affordable price so I told them I wanted it and would be on my way shortly. Now I live almost 30 min away and I drove straight there to get the part when I showed up they still had to pull the part. I waited for about an hour and the part was ready for pick up so i drove around the building to the wash station and picked it up. I pulled back around and had to wait a little bit longer maybe 15 minutes before I could pay for the part and leave. One of the rubber covers was missing but i used the one from my old transfer case that was not a problem. The only reason why this did not get 5 stars is that I had to wait for a part to be pulled before I could inspect it and buy it only a minor inconvenience if you are not in a time crunch. For the price you can not beat them.

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brendan/ / /

Super nice people told me where I could find what I needed and one of the guys helped drive the parts back to my car and helped me load it.

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Blessed

If I could give 10 stars I would. Shout out to Jeff!!!!!! Jeff handle my towing through Eastside Auto Salvage. He was so kind and professional and surpassed my expectations. I was selling my car but had to go to Eastside to pick up money. I needed to call a cab to get there and back. He was so kind he gave us a lift to Eastside and call a cab for us for the trip back home. I couldn't have thanked him enough, for making what could have been a stressful experience, a pleasant one. Thanks again Jeff!!! Customer Service at Eastside Auto Salvage was also great. The staff was very quick, patient and kind. Awesome Company!!!

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Galen Yates

I had a way better experience last weekend compared to previously so Im changing my rating from 1 star to 3. I went early on a Saturday morning and they let me go pull the part myself. Had much better selection of parts and trucks ( broncos ) and the prices were really good. One problem was there was no wheelbarrows or carts to carry my tools out out to the yard but not too bad, I'll be back.

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Jordan Ayanna

This was my first time here. Everybody was wonderful except dale the manager. I've never had a disagreement with anybody I ever dealt with trying to get my car fixed. He's very rude. Jeff on the other hand the tow truck person was GREAT and really nice. On the other hand I will NOT be coming back here.

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Bill O'Leary

This is an ABSOLUTELY excellent place to get parts. The counter staff are EXTREMELY friendly and went out of their way to be helpful. I was trying to get parts for a makeshift Christmas present for two Jeep grilles and I could not have found better assistance anywhere else in North or South Carolina. Thank you for your help. Most sincerely, Bill :)

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Shane Kirkpatrick

In an out of the place before I new it and the guy was very helpful. Waited like 5mins for assistance and was well worth it, because the guy did screw me around told me 25$ for the parts I needed and I even picked up a few extras and he only charged me an extra dollars something. So 5 stars man do not change how you do business.

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David Gantt

Changing my review from a year ago, yeah last time I was here everything was great employees where awesome and like every other time more than helpful, till it wasn't due to one person but after today I realized that my previous review was slightly unfair "slightly" we all got things going on that can effect our day to day lives I'm no diff but I was to quick to create and publicly define a definitive opinion of a person based on a single imteraction, case in point today I was shown by the same person respect, understanding and the best part working with me without questioning and trusting my word with no more than a hand shake. And that deserves 5 stars . Be seeing a lot more of me there from now on and if your smart anyone needing parts tires and a huge selection of vehicles to pick apart you'll come here

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Brhhan

If I could give it less than a one I would. I paid for a part to be pulled two weeks ago and they been giving me the run around ever since. It's just ridiculous that it takes two weeks to get one small part. But they had no problem taking the money. The new guy in the front is, well I better not say it..but its nothing good!!! Once I get my money back I'm done with Eastside!!!!! And that 35% restocking fee, well you know where yall can cram that!!

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Michael Stacy

I purchased an engine 12/17, paid for it, arranged shipping, gave mechanic the OK to remove the old engine. Paid for it with a credit card, spent several hours with the process. They called 12/18, told me they didn't want to sell it. Seems he got a better offer. Incredible that this could happen, zero stars. Now i have to worry with being refunded and canceling the shipping? Do not deal with this place, cost me an entire day and now I have to begin the process

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Ria Hardy

I called about a part and they said they had it. That I could pay first and they would call me when it was pulled. No call back the first day,so I go back the next day. Still not ready, and it "should be up there shortly." Still, no call after waiting the 2nd day. Day 3, I get told the same thing" It should be up here shortly." Finally after asking for my money back they tell me it was because they couldn't find the car. When was anyone going to tell me that? I waited 3 days to still end up with nothing. Nice guys, but the customer service sucked.🤷🏾‍♀️

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Rose Rodz

Amazing experience and very immediate response! Thank you so much for the last minute repair on my back car glass you guys made it so easy and the process very stressless thank you for being so understanding and fast and to the staff super friendly. 🔥🔥🔥

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Joanna Everington

Was told I was getting a part in a certain color then after a very long wait I got a different color and overheard that the gold car wasn't there. No one bothered to explain that to me. The price was the same as a new one on Amazon but without shipping.