EMR Bismarck (Northern Metal) ND 58504

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Jessica Follman

Called ahead to dump a trailer of metal off, due to it being near closing time, customer service was atrocious. We showed up at 4:28, workers still working outside, magnetic crane still operating, and receptionist still working behind her computer. All we had to do was go over the scale. We were turned away. Will not be going back to Northern Metal.

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Wayne Patterson

I had a plastic bag of copper. A bag of aluminum cans, and a bag of unfinished copper. It was right before closing so I did not take a good look at my slip right away. After turning in my slip. I noticed that my plastic bag containing my copper was marked as weighing 8 lbs, my aluminum bag was marked as 3 pounds and my other bag was marked as weighing a pound. That weight is deducted from the total weight. I had weighed the bags by themselves. Together they weighed less than 1/3 of one pound. I went back the next day and spoke to the payment center manager. There is a different manager for the recycling floor and the payment center. i had ended up being shortchanged $32 which he gave me. I used to be a regular, but have not been back in over a year,

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Scott Peterson

Very impressed with how simple it was to get rid of some scrap vehicles. Fair prices given. Our family will do more business here.